About the Company
Concentrix is a leading global provider of customer experience (CX) services and technology, empowering many of the world’s best brands to deliver exceptional customer journeys. We blend human-centric design with technology-powered solutions to create lasting value for our clients and their customers across diverse industries.
Job Description
Join Concentrix as a remote Sales Support professional with a dedicated focus on Lead Management. In this 100% remote role, you will be instrumental in the efficient qualification, nurturing, and management of sales leads, acting as a critical link between our marketing efforts and the sales team. Your organizational prowess and attention to detail will ensure a streamlined sales pipeline, directly contributing to our growth and success. This position requires a proactive individual comfortable with CRM systems and passionate about supporting a high-performing sales organization.
Key Responsibilities
- Qualify and nurture inbound leads, ensuring they meet established criteria before passing them to the sales team.
- Maintain and update our Customer Relationship Management (CRM) system (e.g., Salesforce) with accurate and timely lead information and sales activities.
- Collaborate closely with sales representatives to ensure a smooth handoff of qualified leads and provide ongoing support for their pipeline management.
- Generate regular reports on lead status, conversion rates, and sales pipeline health to provide actionable insights to management.
- Assist in scheduling meetings and managing calendars for sales executives, optimizing their time for client engagement.
- Provide administrative support to the sales team, including preparing presentations, proposals, and other sales collateral as needed.
Required Skills
- Proven proficiency with CRM software, preferably Salesforce.
- Exceptional written and verbal communication skills, with the ability to articulate clearly and concisely.
- Strong organizational skills and meticulous attention to detail, capable of managing multiple tasks efficiently.
- Demonstrated problem-solving abilities and a proactive approach to identifying and addressing challenges.
- Basic understanding of sales principles and customer service best practices.
- Ability to work independently and collaboratively in a fast-paced, remote environment.
Preferred Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Previous experience in a sales support, lead generation, or administrative role within a sales department.
- Familiarity with sales enablement tools and lead management platforms.
- Experience working effectively in a fully remote team setting.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and career advancement within a global company.
- A dynamic, supportive, and 100% remote work environment with flexible scheduling options.
- Access to cutting-edge technology and tools to support your success.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.