About the Company
Boston Tea Party is a much-loved independent cafe chain, dedicated to serving ethically sourced, delicious food and drinks in a welcoming, vibrant atmosphere. With a strong commitment to sustainability and community, we pride ourselves on creating memorable experiences for our guests and a supportive environment for our team. We believe in good food, good people, and doing good for the planet.
Job Description
Join the bustling team at Boston Tea Party as a Cafe Assistant! We’re looking for enthusiastic and customer-focused individuals to help us deliver exceptional service and maintain our high standards. This role is perfect for someone who loves working in a dynamic environment, enjoys interacting with people, and is passionate about great food and coffee. You’ll be a key part of our front-of-house team, ensuring every customer has a positive experience from the moment they walk through our doors.
Key Responsibilities
- Greet customers warmly and assist with menu choices.
- Prepare and serve a range of hot and cold beverages, including specialty coffees.
- Serve food items accurately and efficiently.
- Process transactions using our POS system and handle cash/card payments.
- Maintain cleanliness and hygiene standards in the cafe area, including tables, counters, and restrooms.
- Restock supplies, cutlery, and condiments as needed.
- Assist with opening and closing procedures of the cafe.
- Handle customer inquiries and resolve minor issues with a friendly attitude.
- Work collaboratively with kitchen and front-of-house staff to ensure smooth service.
Required Skills
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- A positive attitude and strong work ethic.
- Ability to work daytime hours and weekends as required.
- Basic numeracy for handling transactions.
Preferred Qualifications
- Previous experience in a cafe, restaurant, or hospitality setting.
- Knowledge of coffee preparation (barista skills).
- Food hygiene certificate (Level 1 or 2).
- Experience with POS systems.
Perks & Benefits
- Weekly pay.
- Generous staff discount on food and drinks.
- Comprehensive training and development opportunities.
- A supportive and friendly team environment.
- Opportunity for career progression within a growing company.
- Ethical and sustainable company values.
- No evening work – great work-life balance!
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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