Clinical Assistant (Medical Office) – Afternoon Roster

About the Company

BayCare Health System is a leading not-for-profit health care system that connects individuals and families to a wide range of services at 15 hospitals and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions. We are committed to providing high-quality, compassionate care and fostering a supportive environment for both our patients and our team members.

Job Description

BayCare Health System is seeking a dedicated and organized Clinical Assistant to join our medical office team in New Port Richey. This full-time position will primarily cover our afternoon roster, ensuring seamless patient flow and administrative support during peak hours. The ideal candidate will be a compassionate individual with excellent communication skills, a keen eye for detail, and a commitment to patient care. You will be instrumental in creating a positive experience for our patients and supporting our clinical staff in a fast-paced environment. This role offers an opportunity to be an integral part of a healthcare team focused on community wellness.

Key Responsibilities

• Greet and check-in patients, verifying demographic and insurance information.
• Prepare exam rooms, ensuring they are clean, stocked, and ready for patient examinations.
• Assist physicians and nurses with patient examinations, procedures, and treatments as directed.
• Take and record vital signs, medical histories, and chief complaints accurately.
• Manage patient scheduling, appointments, and referrals.
• Handle incoming calls, answer patient inquiries, and direct calls to appropriate personnel.
• Process lab requests, retrieve results, and ensure timely communication with providers.
• Maintain strict confidentiality of all patient information in accordance with HIPAA regulations.
• Sterilize instruments and maintain equipment as per protocol.
• Provide basic patient education and instructions as directed by clinical staff.
• Maintain organized patient records, both electronic and physical.
• Collaborate effectively with medical staff, administrative teams, and patients to ensure efficient office operations.

Required Skills

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proficiency in basic computer applications and electronic health records (EHR) systems.
• Ability to multitask and prioritize in a busy clinical environment.
• Demonstrated empathy and a patient-centered approach.
• Basic medical terminology knowledge.
• CPR certification (or ability to obtain within 90 days of hire).
• Excellent organizational skills and attention to detail.

Preferred Qualifications

• Completion of a Medical Assistant program.
• Previous experience in a medical office or clinical setting.
• Knowledge of insurance verification processes.
• Experience with Epic EHR system.

Perks & Benefits

• Competitive salary and comprehensive benefits package.
• Paid time off and holidays.
• Medical, dental, and vision insurance options.
• 401(k) retirement plan with company match.
• Tuition reimbursement and professional development opportunities.
• Employee wellness programs.
• Opportunity to work with a leading healthcare system.
• Supportive and collaborative work environment.

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