About the Company
UPS (United Parcel Service) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. We are committed to fostering a supportive and inclusive environment for all our employees, recognizing the importance of work-life balance and family support.
Job Description
Join UPS as a Maternity Support Specialist and embark on a rewarding career path dedicated to assisting our valued employees during their maternity leave transition. This role provides crucial administrative and supportive services, ensuring a smooth experience for expecting and new mothers within our workforce. You will be an integral part of our HR and support team, contributing to a positive and caring company culture. This is an excellent opportunity for individuals passionate about employee welfare and seeking a role with genuine impact and potential for growth within a global organization.
Key Responsibilities
- Serve as the primary point of contact for employees planning or currently on maternity leave, providing information and guidance.
- Assist employees with maternity leave paperwork, benefit inquiries, and return-to-work planning.
- Coordinate with HR, Benefits, and Payroll departments to ensure accurate and timely processing of leave requests and payments.
- Maintain confidential employee records and update leave statuses in the HR information system.
- Develop and distribute supportive resources and materials for expecting parents.
- Facilitate communication between employees on leave and their managers as needed.
- Contribute to improving maternity support policies and procedures based on employee feedback and best practices.
- Provide empathetic and professional support to employees throughout their maternity journey.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Demonstrated empathy and strong interpersonal skills.
- Problem-solving aptitude and ability to work independently.
Preferred Qualifications
- Previous experience in an HR support, administrative, or customer service role.
- Familiarity with HR information systems (HRIS).
- Understanding of FMLA or state-specific leave regulations.
- Associate's or Bachelor's degree in Human Resources, Business Administration, or related field.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid maternity and parental leave.
- 401(k) retirement plan with company match.
- Tuition assistance programs.
- Employee assistance program.
- Paid time off and holidays.
- Opportunities for career advancement and professional development within a global company.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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