About the Company
CTtransit is the largest public transit provider in Connecticut, delivering reliable and accessible transportation services to communities across the state. Our mission is to connect people with their destinations safely and efficiently, fostering community growth and accessibility. We pride ourselves on a commitment to our passengers, our employees, and the environment, constantly striving to enhance the public transportation experience. As an integral part of Connecticut’s infrastructure, CTtransit is dedicated to making a positive impact on the lives of those we serve.
Job Description
Join CTtransit as a Paratransit Driver and become a vital part of our team, providing essential transportation services to individuals with disabilities and senior citizens in the New Haven area. This role is perfect for empathetic individuals who are passionate about community support and eager to learn, as comprehensive training will be provided. You will operate specialized vehicles, ensuring safe, comfortable, and timely transport for our passengers, assisting them with boarding and alighting, and providing a friendly, supportive environment. This position offers a unique opportunity to directly impact the quality of life for many members of our community, offering independence and access to critical services and social engagement.
Key Responsibilities
- Safely operate paratransit vehicles, including vans and small buses, following scheduled routes and responding to dispatch requests.
- Assist passengers with disabilities, including those using wheelchairs or other mobility aids, with boarding, securing, and alighting from the vehicle.
- Adhere strictly to all traffic laws, company policies, and safety regulations to ensure a secure environment for all passengers.
- Maintain a professional, courteous, and compassionate demeanor when interacting with passengers, their families, and the public.
- Conduct pre-trip and post-trip vehicle inspections, report any maintenance issues, and ensure the cleanliness of the vehicle.
- Accurately complete daily logs, passenger manifests, and incident reports as required.
- Communicate effectively with dispatch regarding route progress, delays, and passenger needs.
- Undergo and successfully complete all required training programs and certifications.
Required Skills
- Valid Driver's License (Class D or higher)
- Clean driving record for the past 3 years
- Strong communication and interpersonal skills
- Patience, empathy, and a customer-focused attitude
- Ability to operate a vehicle safely in various weather conditions
- Physical ability to assist passengers, including lifting and securing wheelchairs (up to 50 lbs)
Preferred Qualifications
- High School Diploma or GED
- Previous experience in a customer service or caregiving role
- Experience driving a commercial vehicle or large passenger van
- Knowledge of New Haven area roadways and geography
Perks & Benefits
- Comprehensive paid training program
- Competitive hourly wage
- Medical, dental, and vision insurance
- Paid time off (vacation, sick leave, holidays)
- 401(k) retirement plan with company match
- Life insurance and disability benefits
- Opportunities for career advancement within CTtransit
- Employee assistance program
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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