About the Company
Allina Health is a leading not-for-profit healthcare system dedicated to providing exceptional care and fostering healthy communities across Minnesota and western Wisconsin. With a rich history of innovation and compassion, we operate numerous hospitals, clinics, and care services, driven by a commitment to our patients and employees. Join a team where your contributions truly make a difference.
Job Description
We are seeking a friendly, organized, and dedicated Receptionist to join our team in Minneapolis. This entry-level position offers a fantastic opportunity to be the first point of contact for our patients and visitors, providing outstanding customer service and administrative support. If you are a proactive individual with a positive attitude and a desire to contribute to a healthcare environment, we encourage you to apply. This role offers a starting pay of $20/hr along with a comprehensive benefits package.
Key Responsibilities
- Greet and welcome patients and visitors in a warm and professional manner.
- Answer, screen, and forward incoming phone calls, taking messages as needed.
- Schedule and confirm appointments for patients.
- Manage patient check-ins and check-outs, including verifying insurance information and collecting co-pays.
- Maintain a tidy and organized reception area and waiting room.
- Handle incoming and outgoing mail and deliveries.
- Provide general administrative and clerical support, including filing, scanning, and data entry.
- Assist with special projects and tasks as assigned by supervisors.
- Maintain patient confidentiality and adhere to all HIPAA regulations.
Required Skills
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-centric approach.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Demonstrated reliability and punctuality.
- Attention to detail and problem-solving skills.
Preferred Qualifications
- Previous experience in a medical office or customer service role.
- Familiarity with electronic health record (EHR) systems.
- Knowledge of medical terminology.
- CPR certification.
Perks & Benefits
- Competitive starting pay of $20/hr.
- Comprehensive medical, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) retirement plan with company match.
- Life and disability insurance.
- Employee wellness programs.
- Professional development and training opportunities.
- Supportive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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