Remote Executive Liaison – Top Level Admin Support

About the Company

Royal Bank of Canada (RBC) is a global financial institution with a purpose-driven, principled approach to delivering leading performance. We are Canada’s largest bank, and one of the largest in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 86,000 full- and part-time employees who serve more than 17 million clients in Canada, the U.S. and 27 other countries.

Job Description

We are seeking a highly organized, proactive, and discreet Remote Executive Liaison to provide comprehensive administrative and strategic support to our senior leadership team. This top-level administrative support role requires an individual with exceptional communication skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced, virtual environment. The successful candidate will act as a critical link, ensuring seamless operations and effective communication flow for our executives, while working entirely remotely.

Key Responsibilities

• Manage complex executive calendars, scheduling meetings, appointments, and travel arrangements (when necessary) with precision.
• Prepare, review, and edit confidential correspondence, reports, presentations, and other documents.
• Serve as the primary point of contact for internal and external stakeholders on behalf of executives, handling inquiries and directing calls as appropriate.
• Coordinate and organize virtual meetings, including preparing agendas, taking minutes, and tracking action items.
• Conduct research, compile data, and prepare summaries to support executive decision-making.
• Facilitate communication between executives and various departments, ensuring timely and accurate information dissemination.
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Proactively identify and address potential administrative challenges, offering solutions to improve efficiency.
• Assist with special projects and initiatives as assigned by the executive team.

Required Skills

• Minimum of 5 years of executive administrative support experience, preferably in a remote setting.
• Exceptional proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Microsoft Teams, Zoom).
• Superior organizational and time management skills with the ability to prioritize effectively.
• Excellent written and verbal communication skills, with a professional and articulate demeanor.
• Proven ability to maintain confidentiality and exercise sound judgment.
• High degree of adaptability and ability to thrive in a dynamic, remote work environment.
• Strong problem-solving abilities and a proactive approach to tasks.

Preferred Qualifications

• Bachelor's degree in Business Administration, Communications, or a related field.
• Experience working within the financial services or a regulated industry.
• Familiarity with project management software (e.g., Jira, Asana).
• Certification in administrative professional programs.

Perks & Benefits

• Comprehensive health, dental, and vision insurance.
• Competitive salary and performance-based bonuses.
• Generous paid time off and holidays.
• Retirement savings plans with company matching.
• Professional development and continuous learning opportunities.
• Employee wellness programs and resources.
• Access to a dynamic and supportive remote work community.

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