About the Company
Ageless Aesthetics is a premier medical spa dedicated to helping our clients look and feel their best. We offer a wide range of cutting-edge aesthetic treatments in a luxurious and welcoming environment. Our team of highly skilled professionals is passionate about delivering exceptional patient care and fostering a positive, supportive atmosphere. Join us and be part of a company that values growth, innovation, and client satisfaction.
Job Description
We are seeking a highly motivated and customer-focused MedSpa Patient Coordinator to join our growing team in Boise. This pivotal role involves being the first point of contact for our valued clients, managing appointments, providing detailed information about our services, and ensuring a seamless and positive patient experience from initial inquiry through treatment and follow-up. The ideal candidate will possess excellent organizational skills, a friendly demeanor, and a genuine passion for the aesthetics industry. This is an office-based position offering significant opportunities for career advancement within our practice.
Key Responsibilities
- Warmly greet all patients and visitors, ensuring a welcoming environment.
- Manage patient scheduling, appointments, and treatment plans efficiently.
- Answer phones, respond to emails, and handle all patient inquiries promptly and professionally.
- Educate patients on available services, products, and treatment protocols.
- Process patient payments, manage billing, and maintain accurate patient records.
- Maintain cleanliness and organization of the reception area and patient waiting areas.
- Assist with inventory management and ordering of office supplies and retail products.
- Support marketing initiatives by assisting with social media updates and promotional materials.
- Collaborate closely with aestheticians, nurses, and management to ensure optimal patient flow and satisfaction.
Required Skills
- Minimum of 1 year experience in a medical office, spa, or customer service role.
- Exceptional communication and interpersonal skills.
- Proficiency in office software (MS Office, scheduling systems).
- Strong organizational skills and attention to detail.
- Ability to multi-task and work effectively in a fast-paced environment.
- A passion for the aesthetics and beauty industry.
Preferred Qualifications
- Previous experience in a MedSpa or dermatology setting.
- Knowledge of medical terminology, particularly related to aesthetic treatments.
- Familiarity with electronic health record (EHR) systems.
- Associate's or Bachelor's degree in a related field.
Perks & Benefits
- Competitive hourly wage with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Generous employee discounts on services and products.
- Opportunities for professional development and continuing education.
- Supportive and collaborative work environment.
- Clear pathways for career growth and advancement.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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