About the Company
AAA Travel, a leader in leisure travel services for over 100 years, is dedicated to providing unparalleled travel experiences. With a strong presence across the United States, we offer a wide range of services from vacation packages to personalized trip planning, ensuring our members travel with confidence and ease. Our Fishers office prides itself on local expertise and a global network, creating memorable journeys for every client.
Job Description
We are seeking an organized and detail-oriented Tour Coordinator with a strong focus on logistics and scheduling to join our Fishers team. This role is pivotal in ensuring the smooth operation and success of our various tour packages, from local excursions to international adventures. The ideal candidate will be adept at managing multiple projects, possess excellent communication skills, and have a passion for creating seamless travel experiences.
Key Responsibilities
- Coordinate all logistical aspects of tour operations, including transportation, accommodation, and activity bookings.
- Develop and maintain detailed tour schedules and itineraries, ensuring all components are aligned and confirmed.
- Communicate effectively with vendors, suppliers, and tour participants to confirm arrangements and provide updates.
- Manage tour documentation, including contracts, manifests, and traveler information, ensuring accuracy and compliance.
- Monitor tour progress and respond promptly to any unforeseen issues or changes, implementing effective solutions.
- Assist in the preparation of pre-tour materials and post-tour feedback collection.
- Maintain strong relationships with suppliers and identify opportunities for service improvement and cost efficiency.
- Process invoices and reconcile expenditures related to tour operations.
- Ensure all tours adhere to company standards and regulatory requirements.
Required Skills
- Proven experience in a coordination or administrative role, preferably within travel or events.
- Exceptional organizational and time management skills, with the ability to multitask effectively.
- Strong attention to detail and accuracy in all aspects of work.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- Problem-solving aptitude and a proactive approach to challenges.
Preferred Qualifications
- Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
- Experience with travel booking software or CRM systems.
- Knowledge of local attractions and destinations in Indiana and surrounding regions.
- Multilingual abilities are a plus.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Exclusive travel discounts and perks for personal use.
- Opportunities for professional development and career advancement.
- Life insurance and disability benefits.
- Wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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