About the Company
Zoe Salon & Spa is a premier destination for luxury hair, skin, and nail services in Overland Park, KS. We pride ourselves on creating a serene, stylish, and welcoming atmosphere where our clients can relax and be pampered, and our team members can thrive. We believe in fostering talent, providing continuous learning opportunities, and maintaining a positive, supportive work environment. Join our dedicated team and contribute to a beautiful experience for every guest.
Job Description
Are you passionate about beauty and customer service but don’t have direct experience? Zoe Salon & Spa is looking for an enthusiastic and organized Salon Receptionist to be the first point of contact for our valued clients. This entry-level position is perfect for someone eager to start their career in the beauty industry, offering a stylish work environment and the chance to learn and grow. You will play a crucial role in ensuring the smooth operation of our front desk, providing exceptional service, and contributing to the overall elegant ambiance of our salon.
Key Responsibilities
- Warmly greet clients upon arrival and ensure a positive first impression.
- Answer phone calls, schedule appointments, and manage the salon's booking system efficiently.
- Process payments and manage client transactions accurately.
- Maintain a tidy and organized reception area, ensuring a welcoming atmosphere.
- Assist clients with product inquiries and provide basic information about salon services.
- Coordinate with stylists and technicians to manage client flow and minimize wait times.
- Handle client feedback and resolve minor issues professionally and courteously.
- Perform light administrative tasks as needed, including inventory checks for retail products.
- Promote salon services and retail products to clients.
- Communicate effectively with all team members to ensure seamless operations.
Required Skills
- Exceptional customer service and interpersonal skills.
- Strong communication abilities, both verbal and written.
- Basic computer proficiency and ability to learn new software.
- Excellent organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Professional demeanor and appearance.
- Reliability and punctuality.
- A genuine passion for the beauty industry and client satisfaction.
Preferred Qualifications
- High school diploma or equivalent.
- Prior experience in a customer-facing role (e.g., retail, hospitality) is a plus, but not required.
- Familiarity with scheduling software or POS systems.
Perks & Benefits
- Competitive hourly wage with potential for growth.
- Employee discounts on salon services and retail products.
- Opportunities for professional development and training.
- Positive and stylish work environment.
- Supportive team culture.
- Paid time off and holiday pay (after probationary period).
- Health benefits package (for full-time employees).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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