About the Company
TELUS International AI is a leading provider of AI data solutions and digital customer experience. We partner with global brands to design, build, and deliver next-generation digital solutions, improving the customer journey and enhancing user experiences across various platforms. Our commitment to innovation and quality drives us to seek out talented individuals who can contribute to shaping the digital landscape.
Job Description
Are you passionate about mobile apps and keen to provide valuable feedback that shapes their future? Join TELUS International AI as a Mobile App Quality Rater! This is a fantastic opportunity to work flexibly from home, testing and evaluating various mobile applications. You will be instrumental in identifying issues, suggesting improvements, and ensuring a high-quality user experience for millions. No prior experience is necessary – we provide comprehensive training!
Key Responsibilities
- Thoroughly test mobile applications across different devices (iOS and Android) and operating systems.
- Identify and accurately document bugs, glitches, performance issues, and usability concerns.
- Provide constructive, detailed, and actionable feedback on app functionality, design, and overall user experience.
- Follow specific test plans, guidelines, and instructions provided for each project.
- Rate various app features and aspects based on predefined criteria and objectives.
- Communicate findings clearly and concisely through written reports and feedback forms.
Required Skills
- Proficiency in using smartphones and tablets (both iOS and Android platforms).
- Strong attention to detail and a keen eye for inconsistencies.
- Excellent written communication skills in English.
- Ability to understand and follow complex instructions accurately.
- Reliable high-speed internet connection.
- Possession of personal mobile devices for testing (smartphone/tablet).
Preferred Qualifications
- Previous experience in mobile app testing, user experience research, or quality assurance.
- Familiarity with a wide range of mobile application categories (e.g., social media, gaming, productivity, e-commerce).
- Basic understanding of user interface (UI) and user experience (UX) principles.
- A self-starter with a proactive approach to problem-solving.
Perks & Benefits
- Flexible work schedule, allowing you to choose your hours.
- 100% remote position – work from the comfort of your own home.
- Opportunity to influence the development and improvement of popular mobile applications.
- Competitive hourly pay.
- Comprehensive training provided, no prior experience required.
- Be part of a global team contributing to cutting-edge technology.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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