About the Company
Mayo Clinic is a non-profit academic medical center focused on integrated patient care, education, and research. Founded in 1889, it is renowned worldwide for its excellence in medical innovation and compassionate patient care. Operating across multiple sites, Mayo Clinic is committed to providing hope and healing to patients from around the globe.
Job Description
The UPS Medical Secretary – Professional Admin will provide high-level administrative and secretarial support to a team of medical professionals within a fast-paced clinical or administrative department at Mayo Clinic, Rochester. This role requires exceptional organizational skills, attention to detail, and a compassionate approach to patient interaction. The successful candidate will manage complex schedules, handle sensitive information, and ensure smooth daily operations to support patient care excellence.
Key Responsibilities
- Manage and maintain complex calendars and schedules for physicians and other healthcare professionals.
- Prepare and process medical correspondence, reports, and other documents with accuracy and confidentiality.
- Coordinate patient appointments, admissions, and discharges, ensuring seamless transitions.
- Handle incoming communications, including phone calls, emails, and faxes, routing them appropriately.
- Organize and maintain patient records, ensuring compliance with HIPAA and other regulatory standards.
- Facilitate meetings, including scheduling, preparing agendas, taking minutes, and distributing materials.
- Order and manage office supplies, and process invoices and expense reports.
- Act as a liaison between medical staff, patients, and other departments.
- Assist with special projects and administrative tasks as assigned by supervisors.
Required Skills
- Proven experience as a Medical Secretary or Administrative Assistant in a healthcare setting.
- Proficiency in medical terminology and healthcare administrative procedures.
- Excellent organizational and time management skills.
- Strong verbal and written communication abilities.
- High level of proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to maintain strict confidentiality of patient information.
- Exceptional attention to detail and accuracy.
- Compassionate and professional demeanor.
Preferred Qualifications
- Associate's degree in Medical Office Administration or a related field.
- Certification as a Medical Administrative Assistant (CMAA).
- Experience with electronic health record (EHR) systems, preferably Epic.
- Knowledge of Mayo Clinic internal policies and procedures.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- 403(b) retirement plan with employer contributions.
- Tuition reimbursement and professional development opportunities.
- On-site fitness centers and wellness programs.
- Employee assistance program.
- Opportunities for career growth within a world-renowned medical institution.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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