About the Company
Gulf Coast Elite Limousine sets the standard for luxury transportation across the Florida Gulf Coast. We pride ourselves on delivering unparalleled comfort, reliability, and sophistication for every journey. Our diverse fleet of meticulously maintained limousines, sedans, and SUVs, coupled with our team of professional chauffeurs and dedicated support staff, ensures an exquisite experience for our discerning clientele. We are committed to excellence in every detail, from the first contact to the final drop-off.
Job Description
We are seeking a highly motivated and customer-centric Limo Rental Host to join our dynamic team. As a Limo Rental Host, you will be the primary point of contact for our clients, ensuring a seamless and exceptional experience from inquiry to booking and beyond. This role is perfect for an individual with a passion for luxury service, strong organizational skills, and an unwavering commitment to customer satisfaction. You will manage reservations, coordinate with our chauffeur team, and act as a brand ambassador, upholding Gulf Coast Elite Limousine’s reputation for excellence.
Key Responsibilities
- Manage all incoming client inquiries via phone, email, and in-person, providing detailed information about our services and fleet.
- Process limousine rental bookings, including scheduling, payment processing, and confirmation.
- Act as a liaison between clients and chauffeurs, ensuring all details of the booking are communicated accurately and promptly.
- Proactively address and resolve any client concerns or issues to ensure maximum satisfaction.
- Maintain accurate and organized records of all client interactions and bookings.
- Assist in coordinating special requests and custom itineraries for VIP clients or events.
- Provide exceptional customer service, anticipating client needs and going above and beyond expectations.
- Contribute to a positive team environment and uphold company standards of professionalism and service.
- Process payments and handle billing inquiries with accuracy and discretion.
Required Skills
- Minimum of 1 year experience in a customer service or hospitality role.
- Exceptional verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency with reservation software and standard office applications (Microsoft Office Suite).
- Ability to multitask and prioritize in a fast-paced environment.
- A professional demeanor and appearance.
- Ability to work flexible hours, including some evenings and weekends as needed.
Preferred Qualifications
- Experience in the luxury transportation or travel industry.
- Familiarity with the New Port Richey and greater Tampa Bay area.
- Fluency in a second language (e.g., Spanish).
- Associate’s degree or higher in Hospitality, Business Administration, or a related field.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional growth and development.
- A supportive and collaborative team environment.
- Employee discounts on limousine services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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