Teleperformance Records Management – Federal Agency support focus

🏢 Booz Allen Hamilton📍 Georgetown, DC, United States💼 Full-Time💻 On-site🏭 Government Contracting💰 55000-75000 per year

About the Company

Booz Allen Hamilton is a leading global management consulting firm focused on serving clients in the government, defense, and intelligence sectors. With a rich history of innovation, we tackle our clients’ most difficult challenges, delivering a diverse range of capabilities from strategy development to advanced technology solutions. We pride ourselves on our commitment to our nation’s security and prosperity, fostering a collaborative and inclusive work environment where every employee can make a significant impact.

Job Description

We are seeking a dedicated and meticulous Records Management Specialist to join our team, supporting critical Federal Agency operations. This role focuses on the precise and compliant management of sensitive records, ensuring data integrity, accessibility, and adherence to federal regulations. The ideal candidate will have a strong understanding of records lifecycle management, document control, and information governance principles. You will play a vital role in maintaining the accuracy and security of information essential to our federal clients’ missions.

Key Responsibilities

  • Manage and maintain physical and electronic records in accordance with federal regulations and agency policies.
  • Perform data entry, indexing, and filing of documents with high accuracy and attention to detail.
  • Process requests for information, retrieve records, and ensure timely delivery to authorized personnel.
  • Assist in the development and implementation of records retention schedules and disposition processes.
  • Conduct regular audits of records to ensure compliance, identify discrepancies, and recommend corrective actions.
  • Operate and troubleshoot records management systems and equipment.
  • Provide support for records management training and guidance to agency staff.
  • Ensure the confidentiality and security of all sensitive information handled.

Required Skills

  • Proven experience in records management, document control, or a related administrative role (minimum 2 years).
  • Strong organizational skills and exceptional attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Understanding of federal records management principles (e.g., NARA guidelines) or willingness to learn rapidly.
  • Ability to obtain and maintain a U.S. government security clearance.

Preferred Qualifications

  • Bachelor's degree in Library Science, Information Management, or a related field.
  • Experience with electronic document management systems (EDMS) or records management software.
  • Previous experience working with a Federal Agency or in a government contracting environment.
  • Active security clearance (e.g., Public Trust, Secret, Top Secret).

Perks & Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • Paid time off, including vacation, sick leave, and federal holidays.
  • 401(k) retirement plan with company matching contributions.
  • Professional development and training opportunities.
  • Tuition reimbursement program.
  • Employee assistance program.
  • Access to a wide range of employee wellness resources.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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