About the Company
FedEx Corporation is a global leader in transportation, e-commerce, and business services, providing customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With a rich history of innovation and a commitment to connecting the world, FedEx is renowned for its reliable and timely delivery of millions of packages every day. We pride ourselves on a culture of safety, service, and professionalism, fostering an environment where team members can grow and thrive. Join a company that is essential to global commerce and dedicated to making a positive impact.
Job Description
Join the dynamic team at FedEx as an Entry Level Dispatch Support professional in Thornton, CO! This is an excellent opportunity for individuals looking to start a career in logistics and operations. As a Dispatch Support team member, you will play a crucial role in ensuring the smooth and efficient flow of our package delivery operations. You will assist dispatchers with various tasks, including monitoring routes, communicating with drivers, resolving minor issues, and maintaining accurate records. This role is ideal for highly organized individuals with strong communication skills and a desire to learn. We offer comprehensive training and significant shift differentials for evening and weekend shifts, providing an accelerated path for career development within FedEx.
Key Responsibilities
- Assist dispatchers in monitoring daily delivery routes and schedules.
- Communicate effectively with drivers via radio and phone to provide support and resolve minor issues.
- Maintain accurate records of driver activities, vehicle status, and delivery progress.
- Process and update delivery information in our internal systems.
- Support the resolution of delivery exceptions and customer inquiries.
- Prepare dispatch reports and logs as required.
- Collaborate with warehouse and administrative teams to ensure seamless operations.
- Adhere to all company safety policies and procedures.
Required Skills
- High school diploma or GED equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency and ability to learn new software quickly.
- Excellent organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Problem-solving aptitude.
- Ability to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in a customer service or administrative role.
- Familiarity with geographic areas and mapping tools.
- Prior experience in a logistics or transportation setting (even non-professional).
- Basic knowledge of two-way radio communication protocols.
Perks & Benefits
- Competitive hourly wage with significant shift differentials for non-standard hours.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company match.
- Employee discount programs.
- Tuition reimbursement opportunities.
- Career development and advancement opportunities within a global company.
- Life and disability insurance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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