About the Company
Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for the world’s best brands. We offer a comprehensive suite of services, including customer lifecycle management, digital transformation, and back-office support, empowering our clients to achieve their strategic goals. Our commitment to innovation and operational excellence ensures we deliver high-quality, scalable solutions across various industries.
Job Description
We are seeking a highly meticulous and dedicated Online Records Assistant to join our team in Charleston, SC. In this role, you will be responsible for maintaining, organizing, and updating digital records specifically pertaining to 15-year-old teens for one of our key clients. This position demands exceptional attention to detail, a strong commitment to accuracy, and strict adherence to data privacy protocols. You will play a crucial role in ensuring the integrity and accessibility of vital information, supporting the smooth operation of our client’s programs and services.
Key Responsibilities
- Accurately input and update data into various online record management systems.
- Organize and classify digital documents and files related to 15-year-old teens.
- Perform regular audits of online records to ensure data integrity and compliance.
- Identify and correct discrepancies or errors in existing records with precision.
- Maintain strict confidentiality and security of sensitive information at all times.
- Generate reports from record databases as required by management or clients.
- Collaborate with team members to streamline data entry processes and improve efficiency.
- Adhere to all company and client policies regarding data handling and privacy regulations.
Required Skills
- Exceptional attention to detail and accuracy.
- Proficiency in using computers and navigating online software applications.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Demonstrated ability to handle sensitive information with discretion and confidentiality.
- Basic understanding of data entry principles.
Preferred Qualifications
- Previous experience in data entry, administrative support, or records management.
- Familiarity with specific CRM or database systems.
- Knowledge of data privacy regulations (e.g., HIPAA, FERPA, GDPR) is a plus.
- High school diploma or equivalent; associate's degree preferred.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- Employee assistance program.
- Modern and supportive office environment.
- Employee discounts and wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.