About the Company
United Parcel Service (UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business. With a rich history spanning over a century, UPS continues to innovate, leveraging cutting-edge technology to optimize supply chains and deliver exceptional service. We are committed to sustainability, diversity, and creating an inclusive environment where our employees can thrive and make a tangible impact on global commerce.
Job Description
We are seeking a highly motivated and detail-oriented Junior Business Analyst to join our innovative Logistics Technology team in Downtown Louisville. This role is perfect for an ambitious individual eager to kickstart their career in a dynamic environment, focusing on the critical intersection of business operations and advanced technology within the global logistics sector. You will play a key role in analyzing business processes, gathering requirements, and supporting the development of technical solutions that enhance UPS’s operational efficiency and customer experience. This position offers a unique opportunity to work with industry experts, contribute to high-impact projects, and grow your career with a leading global company. As a Junior Business Analyst with a UPS Logistics Tech focus, you will be instrumental in bridging the gap between business needs and technical capabilities, contributing to projects that shape the future of logistics.
Key Responsibilities
- Assist in gathering, documenting, and analyzing business requirements from various stakeholders.
- Participate in the design and testing phases of new software applications and system enhancements.
- Collaborate with project managers, developers, and quality assurance teams to ensure solutions meet business needs.
- Support the creation of process flows, use cases, and functional specifications.
- Conduct data analysis to identify trends, issues, and opportunities for improvement in logistics operations.
- Prepare reports and presentations to communicate findings and recommendations to management.
- Help facilitate meetings and workshops to elicit information and align stakeholders.
- Contribute to the continuous improvement of business analysis methodologies and tools.
Required Skills
- Bachelor's degree in Business Administration, Information Systems, Logistics, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Basic understanding of project management principles.
- Ability to learn new technologies and business processes quickly.
- Demonstrated interest in logistics, supply chain, or technology.
Preferred Qualifications
- Internship or co-op experience in a business analyst, data analyst, or related role.
- Familiarity with SQL or other data querying languages.
- Exposure to business process modeling tools (e.g., Lucidchart, Visio).
- Understanding of Agile/Scrum methodologies.
- Knowledge of logistics and supply chain management concepts.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Tuition reimbursement program for continued education.
- Employee assistance program.
- Opportunities for career growth and professional development.
- Employee discount programs.
- Access to state-of-the-art logistics technology and innovation labs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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