About the Company
University Hospitals Plymouth NHS Trust is one of the largest teaching hospitals in the South West of England, providing a comprehensive range of services to a local population of around 450,000 and a wider population of 2 million for specialist services. Located at Derriford Hospital, we are committed to delivering excellent patient care, fostering innovation through research, and providing high-quality education. Our Trust prides itself on its dedicated staff and cutting-edge facilities, including a busy Day Surgery Unit crucial for efficient patient flow.
Job Description
We are seeking a dedicated, energetic, and compassionate Day Surgery Porter to join our vital team at University Hospitals Plymouth NHS Trust. This full-time role is crucial for the smooth operation of our Day Surgery Unit, primarily during fast-paced morning shifts. You will be responsible for the safe and efficient transportation of patients, equipment, and specimens, ensuring a clean and supportive environment for both patients and staff. The successful candidate will thrive in a dynamic healthcare setting, demonstrating empathy, reliability, and excellent communication skills while adhering strictly to all health and safety protocols.
Key Responsibilities
- Safely transport patients, including those with limited mobility, via wheelchair or bed between the Day Surgery Unit, wards, and other hospital departments.
- Move medical equipment, supplies, and specimens as required, ensuring proper handling and hygiene protocols are followed.
- Assist in maintaining cleanliness and tidiness within the Day Surgery Unit, including bed making and preparing recovery areas.
- Respond promptly and courteously to requests from medical, nursing, and administrative staff.
- Provide compassionate support and reassurance to patients and their families, ensuring their comfort during transit.
- Adhere strictly to all health and safety regulations, infection control policies, and patient confidentiality guidelines.
- Report any issues with equipment, facilities, or patient well-being to the appropriate personnel in a timely manner.
- Assist with basic administrative tasks such as logging patient movements or equipment transfers.
Required Skills
- Excellent communication and interpersonal skills, with the ability to interact respectfully with patients and colleagues.
- Strong physical stamina and ability to perform manual handling tasks safely and repeatedly.
- A compassionate, caring, and empathetic attitude towards patients, understanding their needs during potentially stressful times.
- Ability to work effectively and efficiently in a fast-paced and demanding healthcare environment.
- High level of reliability and punctuality, understanding the critical nature of patient schedules.
- Ability to follow instructions accurately and meticulously, ensuring patient safety.
- Basic understanding of health and safety principles and infection control procedures.
Preferred Qualifications
- Previous experience in a healthcare setting, particularly as a porter or in a patient-facing role.
- Knowledge of basic medical terminology and hospital layout.
- Experience with manual handling equipment and techniques.
- A valid First Aid certification.
Perks & Benefits
- Generous NHS Pension Scheme with employer contributions.
- Competitive annual leave allowance, increasing with service.
- Access to a comprehensive staff discounts and benefits scheme.
- Opportunities for continuous professional development and training.
- Supportive and collaborative team environment within a leading NHS Trust.
- Cycle to Work Scheme to promote healthy living.
- Employee Assistance Programme offering confidential support and advice.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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