About the Company
Ethan Allen is a leading interior design company and manufacturer, retailer, and wholesaler of quality home furnishings. With a legacy of craftsmanship and style, we inspire clients to create beautiful and functional spaces. Our showrooms provide an immersive experience where clients discover exceptional designs and personalized service.
Job Description
Ethan Allen is seeking a dedicated and client-focused Front Desk Associate for our Augusta Retail Showroom. In this pivotal role, you will be the first point of contact for our valued clients, setting the tone for their design journey. You will manage showroom traffic, provide administrative support, and ensure a smooth and welcoming experience for everyone who walks through our doors. This is an excellent opportunity for an organized individual with a passion for customer service and an appreciation for quality home furnishings.
Key Responsibilities
- Warmly greet and welcome all clients and visitors to the showroom.
- Answer incoming calls and direct them to the appropriate design consultant or department.
- Manage client appointments, scheduling, and follow-ups.
- Maintain the pristine appearance of the reception area and showroom common spaces.
- Assist design consultants with administrative tasks, including preparing client files and managing showroom supplies.
- Process basic transactions and manage point-of-sale activities as needed.
- Provide general information about Ethan Allen products, services, and showroom events.
- Handle client inquiries and resolve minor issues with professionalism and efficiency.
Required Skills
- Exceptional interpersonal and communication skills.
- Proven ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- A friendly, professional, and client-centric demeanor.
- Ability to work flexible hours, including weekends and holidays.
Preferred Qualifications
- Previous experience in a retail, hospitality, or showroom setting.
- Familiarity with interior design or home furnishings industry.
- Experience with scheduling software or CRM systems.
Perks & Benefits
- Competitive hourly wage.
- Employee discount on Ethan Allen products.
- Comprehensive health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for career growth within a renowned brand.
- A supportive and inspiring work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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