About the Company
TELUS International is a leading global customer experience (CX) innovator that designs, builds, and delivers high-tech, high-touch, and high-care digital solutions for global brands. We power the best of next-gen digital experiences, enabling clients to drive revenue, boost customer loyalty, and enhance brand reputation. Our team members are passionate about making a difference and thrive in a dynamic, supportive, and inclusive environment.
Job Description
Are you passionate about the quality and relevance of online search results? Do you have an eye for detail and a strong understanding of web content? TELUS International is seeking a dedicated Google Search Quality Analyst to join our remote team. In this role, you will play a crucial part in evaluating and improving the accuracy and user experience of Google and Bing search engines. This is a work-from-home position, offering flexibility and the opportunity to contribute to one of the most impactful digital services worldwide.
Key Responsibilities
- Evaluate the relevance and accuracy of search results for various queries.
- Provide comprehensive and objective feedback on search engine performance based on established guidelines.
- Analyze different types of web content, including web pages, images, videos, and local results.
- Identify and report issues or discrepancies in search results to help improve algorithms.
- Adhere to strict quality standards and meet project deadlines.
- Stay updated with ongoing changes in search engine guidelines and algorithms.
Required Skills
- Excellent understanding of English language and culture.
- Strong analytical skills and attention to detail.
- Ability to follow complex instructions and guidelines accurately.
- Proficient computer skills and internet navigation.
- Reliable high-speed internet connection and a dedicated workspace.
- Independent and self-motivated work ethic.
- Experience with Google and Bing search engines.
Preferred Qualifications
- Bachelor's degree in a related field (e.g., Marketing, Communications, Linguistics).
- Previous experience in a data analysis or quality assurance role.
- Familiarity with various online tools and platforms.
- Strong interest in current events and popular culture.
Perks & Benefits
- Competitive hourly pay.
- Flexible work schedule (self-paced within project guidelines).
- Opportunity to work 100% remotely from home.
- Access to a global network of colleagues.
- Career development and training opportunities.
- Contribution to enhancing global search technology.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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