About the Company
Teleperformance is a global leader in digitally integrated business services, providing best-in-class customer experience management, technical support, back-office processing, and other specialized services. We are dedicated to delivering simplified, faster, and safer interactions that build lasting customer loyalty for our clients. With a presence in over 90 countries and a diverse workforce, we leverage advanced technology and human empathy to drive business growth and innovation.
Job Description
We are seeking a highly detail-oriented and accurate Records Clerk to join our remote administrative team. In this critical role, you will be responsible for meticulously maintaining, organizing, and managing vital company records and data. This position requires exceptional precision, strong organizational skills, and the ability to work independently in a fast-paced virtual environment. You will ensure the integrity and accessibility of information, playing a key role in our operational efficiency and compliance. This is a 100% remote position, offering flexibility and the opportunity to contribute from anywhere.
Key Responsibilities
- Perform accurate and timely data entry into various databases and systems.
- Organize, classify, and file digital and physical documents according to established procedures.
- Retrieve and provide requested information efficiently and confidentially.
- Conduct regular audits of records to ensure completeness and accuracy.
- Identify and correct discrepancies in data and documentation.
- Assist with the preparation of reports and summaries based on collected data.
- Maintain strict confidentiality of sensitive information.
- Adhere to all company policies and regulatory guidelines regarding data management.
- Collaborate with other departments to ensure seamless information flow and support administrative needs.
Required Skills
- Exceptional attention to detail and accuracy.
- Proven data entry proficiency with high typing speed and low error rate.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks effectively.
- Basic understanding of data privacy and confidentiality principles.
Preferred Qualifications
- Previous experience in a records management or administrative support role.
- Familiarity with document management systems (DMS) or CRM software.
- Associate's degree in business administration or a related field.
- Experience working in a remote team environment.
Perks & Benefits
- Competitive annual salary.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- 100% remote work flexibility.
- Supportive and collaborative team environment.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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