Voice System Training Assistant – Record & Review, Flexible

🏢 TELUS International📍 New Port Richey, FL, United States💼 Full-Time💻 Hybrid🏭 Artificial Intelligence💰 35000-45000 per year

About the Company

Telus International is a global leader in designing, building, and delivering next-generation digital solutions for global and disruptive brands. We are at the forefront of AI and data solutions, helping to train intelligent systems that power the future. Our work impacts billions of users daily through enhanced customer experiences and cutting-edge technology.

Job Description

We are seeking a detail-oriented and enthusiastic Voice System Training Assistant to join our innovative team in New Port Richey. In this flexible role, you will be crucial in improving our voice recognition technologies by recording and reviewing high-quality audio data. This position involves working closely with our AI development teams to ensure the accuracy and naturalness of our voice systems. You will perform a variety of tasks, from recording your own voice according to specific scripts to meticulously reviewing and annotating existing audio files. This is an excellent opportunity for individuals with a clear speaking voice and a keen ear for detail to contribute to groundbreaking AI technology.

Key Responsibilities

  • Record clear and accurate audio samples based on provided scripts and linguistic guidelines.
  • Review, transcribe, and annotate pre-recorded voice data, identifying and correcting errors.
  • Perform quality checks on audio files to ensure high standards for clarity, pronunciation, and format.
  • Provide constructive feedback on recording processes and potential improvements.
  • Maintain strict confidentiality regarding all project data and proprietary information.
  • Collaborate with project managers and linguistic experts to understand and apply specific project requirements.
  • Manage and organize audio files and data according to established protocols.
  • Participate in regular team meetings to discuss progress, challenges, and best practices.

Required Skills

  • Excellent verbal communication skills with a clear, neutral accent.
  • Strong attention to detail and accuracy.
  • Proficiency in basic computer applications and data entry.
  • Ability to follow complex instructions and guidelines precisely.
  • Comfortable working with audio recording and playback equipment.
  • Self-motivated with excellent time management skills.
  • Ability to maintain focus on repetitive tasks while ensuring quality.

Preferred Qualifications

  • Prior experience in audio recording, transcription, or data annotation.
  • Familiarity with linguistic concepts or phonetics.
  • Experience working with voice assistant technologies (e.g., Alexa, Google Assistant, Siri).
  • Background in linguistics, communication, or a related field.

Perks & Benefits

  • Competitive salary and performance bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and company holidays.
  • Flexible work schedule options to promote work-life balance.
  • Opportunities for career growth and professional development in AI.
  • Access to cutting-edge technology and tools.
  • Collaborative and supportive team environment.
  • Employee assistance program.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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