About the Company
Hilton Birmingham Metropole, nestled in the heart of the West Midlands, is a premier destination for unforgettable events, conferences, and romantic celebrations. With stunning ballrooms, dedicated event teams, and a commitment to exceptional service, we pride ourselves on creating magical moments for our guests. Join our passionate team and be a part of crafting dream weddings in a truly iconic setting.
Job Description
We are seeking a dedicated and enthusiastic Wedding Venue Assistant to join our vibrant events team, specifically focusing on afternoon shifts. In this pivotal role, you will be instrumental in ensuring the seamless execution of wedding events, contributing to the creation of a romantic and memorable experience for couples and their guests. This position is perfect for someone with an eye for detail, a passion for service, and a desire to contribute to one-of-a-kind celebrations.
Key Responsibilities
- Assist the Wedding Coordinator with event setup, including decor, table arrangements, and staging according to client specifications.
- Greet guests and direct them to appropriate areas, providing a warm and welcoming atmosphere.
- Support the catering and banquet teams during service, ensuring timely and efficient delivery.
- Monitor event progress and anticipate needs, promptly addressing any issues or requests.
- Maintain the cleanliness and presentation of the venue throughout the event.
- Liaise with vendors (florists, photographers, entertainers) to ensure smooth coordination.
- Assist with post-event breakdown and clean-up procedures.
- Provide exceptional customer service to all wedding guests and attendees.
- Adhere to all health, safety, and operational policies and procedures.
Required Skills
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced, high-pressure environment.
- A proactive and problem-solving attitude.
- Reliability and flexibility to work afternoon, evening, and weekend shifts as required.
- Basic knowledge of event setup and service standards.
Preferred Qualifications
- Previous experience in hospitality, events, or customer service roles.
- Understanding of wedding protocols and traditions.
- First Aid certification.
- Proficiency in additional languages.
Perks & Benefits
- Competitive salary and Hilton worldwide team member travel benefits.
- Opportunities for career development and advancement within Hilton.
- Comprehensive training program.
- Complimentary meals on duty.
- Uniform provided and laundered.
- Access to a range of wellbeing programs and employee discounts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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