About the Company
Teleperformance is a global leader in digitally integrated business services, providing comprehensive solutions that span customer care, technical support, debt collection, social media, and other specialized programs. We are dedicated to creating outstanding customer experiences and driving digital transformation for our clients worldwide. With a presence in nearly 100 countries and a team of over 420,000 employees, we pride ourselves on innovation, operational excellence, and a diverse, inclusive work environment.
Job Description
We are seeking a highly detail-oriented and analytical Netflix Show Categorization Clerk to join our remote team. In this critical role, you will be responsible for meticulously analyzing, classifying, and tagging Netflix content to enhance its discoverability and user experience. Your work will directly impact how millions of users find and enjoy content, ensuring that shows and movies are accurately categorized based on genre, theme, audience, and various metadata points. This position requires strong attention to detail, excellent judgment, and the ability to work independently within a structured framework.
Key Responsibilities
- Accurately categorize Netflix shows and movies according to established guidelines and taxonomies.
- Apply relevant metadata tags (e.g., genre, subgenre, themes, keywords, mood, cultural references) to ensure comprehensive content discoverability.
- Perform quality assurance checks on existing content categorization to maintain data integrity and consistency.
- Research and analyze content to identify unique characteristics and ensure precise classification.
- Adhere strictly to project guidelines, confidentiality agreements, and deadlines.
- Provide feedback and contribute to the improvement of categorization processes and tools.
- Maintain a high level of productivity and accuracy while working remotely.
Required Skills
- Exceptional attention to detail and accuracy.
- Strong analytical and critical thinking skills.
- Excellent written communication skills in English.
- Proficiency with computers and general office software (e.g., Google Workspace, Microsoft Office).
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with various content genres and a general interest in film and television.
- High level of discretion and ability to handle confidential information.
Preferred Qualifications
- Previous experience in data entry, content management, or categorization roles.
- Experience working with content management systems or large databases.
- A passion for streaming entertainment and a deep understanding of media trends.
- Ability to adapt to evolving guidelines and workflow changes.
- Excellent typing speed and data input accuracy.
Perks & Benefits
- Competitive hourly wage with annual performance reviews.
- Comprehensive health, dental, and vision insurance options.
- Paid time off, including holidays and sick leave.
- 401(k) retirement plan with company match.
- Flexible 100% remote work environment.
- Opportunities for professional development and career growth within a global company.
- Employee assistance program and wellness initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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