About the Company
Modo Yoga Burnaby is a vibrant and welcoming yoga studio dedicated to fostering a sense of community, health, and well-being. We offer a variety of hot yoga classes designed to be accessible to all levels, from beginners to experienced practitioners. Our studio prides itself on creating a clean, sustainable, and supportive environment where both our team and our students can thrive. Join us in making a positive impact on our community, one breath at a time.
Job Description
We are seeking a dynamic, high-energy Yoga Studio Receptionist to join our team for evening shifts. This crucial front-line role is perfect for someone who loves connecting with people, has an affinity for health and wellness, and thrives in a fast-paced environment. As the first point of contact for our students, you will be instrumental in creating a positive and welcoming atmosphere. Your responsibilities will include managing student check-ins, answering inquiries, handling sales, maintaining studio cleanliness, and supporting the overall smooth operation of our evening classes. If you’re passionate about yoga, possess excellent organizational skills, and have a vibrant personality, we encourage you to apply!
Key Responsibilities
- Warmly greet and welcome all students and visitors, ensuring an excellent first impression.
- Efficiently check-in students for classes and workshops using our studio management software.
- Process new student registrations, class passes, memberships, and retail sales accurately.
- Answer phone calls and respond to emails promptly, providing comprehensive information about classes, schedules, and promotions.
- Maintain the cleanliness and organization of the reception area, change rooms, and common spaces throughout your shift.
- Assist students with any inquiries or concerns, demonstrating a friendly and helpful demeanor.
- Open and close the studio as per established procedures, including balancing the cash register.
- Promote studio events, workshops, and retail products effectively.
- Support instructors with class setup and student needs as required.
Required Skills
- High energy and positive attitude.
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency with basic computer applications and ability to learn new software quickly.
- Ability to work independently and as part of a team.
- Reliable and punctual, especially for evening shifts.
- Customer service experience in a retail or service environment.
Preferred Qualifications
- Previous experience working in a yoga studio, fitness center, or similar wellness environment.
- Knowledge of yoga philosophy and practice.
- Experience with MindBody Online or similar studio management software.
- First Aid and CPR certification.
Perks & Benefits
- Complimentary unlimited yoga membership.
- Discounts on retail products and workshops.
- Opportunity to be part of a supportive and health-focused community.
- Flexible evening hours.
- Opportunities for professional growth within the wellness industry.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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