About the Company
Ipsos is one of the largest market research companies in the world, operating in 90 markets and employing over 18,000 people. Our passionately curious research professionals, analysts, and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions, and motivations of citizens, consumers, patients, customers, or employees. We conduct approximately 70 million interviews a year for more than 5,000 clients worldwide. Ipsos helps clients make confident decisions and provides a comprehensive understanding of society, markets, and people.
Job Description
Are you a mom looking for a flexible way to earn income while your kids are at school or during naptime? Ipsos is seeking detail-oriented and observant individuals to join our team as Work From Home Mystery Shoppers. This is a fantastic opportunity to contribute to real-world market research from the comfort of your home, setting your own hours around your family’s schedule. You’ll visit various businesses, evaluate customer service, store cleanliness, product availability, and overall experience, then provide detailed feedback through our online platform.
Key Responsibilities
- Conduct assigned mystery shopping visits to various retail stores, restaurants, service providers, or other businesses as instructed.
- Observe and evaluate specific aspects of the customer experience, including staff interaction, product displays, cleanliness, and adherence to company standards.
- Interact with staff in a natural manner, asking predetermined questions or simulating specific scenarios.
- Accurately record and report findings using our online reporting system, providing detailed and objective feedback.
- Adhere strictly to project guidelines, timelines, and ethical standards for each assignment.
- Maintain confidentiality of all client information and project details.
- Submit reports within the specified deadline, ensuring high quality and attention to detail.
Required Skills
- Excellent observational skills and attention to detail
- Strong written communication skills for clear and concise reporting
- Reliable access to a computer with internet connectivity and basic computer proficiency
- Ability to follow detailed instructions accurately
- Discretion and integrity in handling sensitive information
- Must be 18 years or older
Preferred Qualifications
- Prior experience in customer service or retail environments
- Familiarity with various types of businesses and service expectations
- Ability to adapt to different shopping scenarios and client requirements
- Access to reliable transportation for local assignments (if applicable, though many are online or local walk-ins)
Perks & Benefits
- Flexible work schedule – work when it suits you and your family
- Ability to work remotely from the comfort of your home
- Opportunity to contribute to improving customer experiences for leading brands
- Supplemental income potential
- No prior experience required – comprehensive training provided
- Access to a supportive community of fellow mystery shoppers
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.