About the Company
The Gentleman’s Cut Barbershop is Pasco’s premier destination for classic barbering and modern grooming. We pride ourselves on providing an exceptional client experience in a sophisticated and welcoming atmosphere. Our team is passionate about delivering top-tier service, from precision haircuts and traditional shaves to creating a memorable visit for every individual who walks through our doors. We are a community-focused establishment dedicated to excellence and professionalism.
Job Description
We are seeking a friendly, organized, and enthusiastic Barber Shop Host to be the first point of contact for our valued clients. This customer service role is crucial in setting the tone for an outstanding experience at The Gentleman’s Cut Barbershop. You will be responsible for warmly greeting clients, managing appointments, maintaining the front desk area, and ensuring the smooth flow of daily operations. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we encourage you to apply. This role includes the opportunity to earn tips in addition to your hourly wage.
Key Responsibilities
- Warmly greet all clients upon arrival and assist them with check-in procedures.
- Manage the appointment book, scheduling, rescheduling, and confirming client bookings efficiently.
- Answer phone calls, respond to inquiries, and provide information about services and pricing.
- Process payments accurately using our point-of-sale (POS) system.
- Maintain the cleanliness and organization of the reception area, waiting lounge, and retail display.
- Assist barbers with client flow and ensure a comfortable waiting experience.
- Offer refreshments to clients and maintain a welcoming ambiance.
- Handle client feedback and resolve minor issues professionally and courteously.
- Assist with retail product sales, providing basic product information to clients.
- Support barbers and management with administrative tasks as needed.
Required Skills
- Exceptional interpersonal and communication skills.
- Proven customer service experience in a client-facing role.
- Strong organizational abilities and attention to detail.
- Proficiency with scheduling software and basic computer applications.
- Ability to multitask and work effectively in a fast-paced environment.
- A positive, professional, and friendly demeanor.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a barbershop, salon, or spa setting.
- Familiarity with POS systems specific to the beauty or service industry.
- High school diploma or equivalent.
- Ability to work flexible hours, including weekends and evenings.
Perks & Benefits
- Competitive hourly wage plus client tips.
- Supportive and professional work environment.
- Opportunity to be a key part of a growing local business.
- Employee discounts on services and retail products.
- Flexible scheduling options.
- Prime location in Pasco, Washington.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.