About the Company
Concentrix is a global leader in customer experience (CX) solutions and technology, driving customer engagement and business performance for many of the world’s best brands. We create better business outcomes and differentiate our clients through technology-infused customer experience solutions, helping them to find new markets, grow their revenue, and deepen customer relationships. Join our innovative team that is passionate about delivering exceptional results.
Job Description
We are seeking a highly organized and detail-oriented Ad Traffic Coordinator with a marketing focus to join our remote team. In this 100% remote role, you will be crucial in ensuring the smooth and efficient execution of digital advertising campaigns across various platforms. You will be responsible for managing the trafficking process, from campaign setup and creative submission to quality assurance and performance monitoring, ensuring all ads run accurately and on schedule. This position requires strong communication skills, a proactive approach, and a solid understanding of digital marketing principles. You will collaborate closely with internal teams, including sales, account management, and creative, to deliver outstanding campaign results for our clients.
Key Responsibilities
- Manage the end-to-end trafficking of digital advertising campaigns, including display, video, and social media ads.
- Set up, test, and launch campaigns within various ad serving platforms (e.g., Google Ad Manager, DSPs, social ad managers).
- Ensure all creative assets adhere to technical specifications and campaign requirements.
- Perform meticulous quality assurance (QA) checks on campaigns to ensure accuracy and proper functionality before launch.
- Monitor campaign performance for discrepancies, technical issues, and delivery pacing, escalating as needed.
- Coordinate with creative teams for asset delivery and revisions, managing deadlines and expectations.
- Communicate effectively with internal stakeholders (sales, account management, analytics) regarding campaign status, issues, and solutions.
- Assist in generating campaign reports and providing insights on ad delivery and performance.
- Maintain up-to-date knowledge of ad tech trends, platform updates, and best practices.
- Document trafficking processes and maintain organized campaign records.
Required Skills
- Proven experience with ad serving platforms (e.g., Google Ad Manager, The Trade Desk, Facebook Ads Manager).
- Strong understanding of digital advertising ecosystems and campaign workflows.
- Exceptional attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite, especially Excel.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Problem-solving mindset with a proactive approach to identifying and resolving issues.
- Basic knowledge of HTML/CSS for creative troubleshooting.
Preferred Qualifications
- Bachelor's degree in Marketing, Advertising, or a related field.
- Certifications in major ad platforms (e.g., Google Ads, Facebook Blueprint).
- Experience with project management tools (e.g., Asana, Jira).
- Familiarity with various ad creative types and specifications.
- Previous experience working remotely.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Dedicated budget for home office setup.
- Opportunities for professional development and training.
- Employee assistance program.
- Flexible work schedule in a 100% remote environment.
- Collaborative and inclusive company culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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