About the Company
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. With a long history of serving clients and communities, Truist offers a wide range of services including retail, small business and commercial banking; asset management; capital markets; commercial real estate; corporate and institutional banking; insurance; wealth management; and specialized lending programs. We believe in the power of human connection, innovation, and a unwavering commitment to our clients’ financial well-being.
Job Description
We are seeking a diligent and security-minded Fraud Prevention Teller to join our team in Savannah, Georgia. This vital role is at the forefront of protecting our clients and the bank from fraudulent activities. As a Fraud Prevention Teller, you will be responsible for handling customer transactions accurately and efficiently, while maintaining a heightened awareness for potential fraud risks. You will play a critical role in identifying suspicious patterns, verifying identities, and adhering to strict security protocols to safeguard assets. This position requires exceptional attention to detail, strong customer service skills, and a commitment to upholding the highest standards of integrity and security.
Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, and cashing checks.
- Actively identify and prevent potential fraudulent activities by meticulously reviewing transactions, verifying identities, and recognizing suspicious behaviors.
- Adhere strictly to all bank policies, procedures, and regulatory requirements related to fraud prevention and security.
- Educate customers on best practices for protecting their accounts and personal information.
- Maintain up-to-date knowledge of current fraud trends and prevention techniques.
- Resolve customer inquiries and issues with professionalism and a security-first mindset.
- Balance cash drawer and manage currency, coin, and negotiable instruments.
- Collaborate with branch management and security teams on suspicious activity reporting and investigations.
- Promote a positive and secure banking environment for all clients.
Required Skills
- Minimum of 1 year of experience in a customer service or cash handling role.
- Exceptional attention to detail and strong analytical skills.
- Proven ability to identify and address suspicious activities.
- Excellent verbal and written communication skills.
- Proficiency in basic mathematics and computer systems.
- Strong organizational skills and ability to manage multiple tasks.
- High degree of integrity and discretion.
Preferred Qualifications
- Previous experience as a bank teller or in a financial services environment.
- Specific training or certifications in fraud detection and prevention.
- Knowledge of banking regulations (e.g., BSA, AML).
- Bilingual proficiency (Spanish a plus).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous paid time off (PTO) and holidays.
- Tuition reimbursement and professional development opportunities.
- Employee assistance program.
- Wellness programs and discounts.
- Career growth and advancement potential within a leading financial institution.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.