About the Company
Samsonite is the world’s leading manufacturer of luggage, backpacks, and accessories. With a rich heritage spanning over a century, we are renowned for our innovation, quality, and timeless design. We empower travelers worldwide with durable and stylish solutions for every journey. Our commitment to excellence extends to our team, fostering an environment where passion for travel and customer service thrives.
Job Description
Join the Samsonite team as a Sales Associate specializing in Luggage & Travel Accessories within our dynamic mall environment in Selby, North Yorkshire. This role is perfect for an enthusiastic individual with a passion for travel and a knack for customer service. You will be responsible for creating an exceptional shopping experience, guiding customers through our extensive range of high-quality products, and ensuring our store maintains its impeccable standards. We are looking for someone who is eager to learn, proactive, and committed to achieving sales targets while representing the Samsonite brand with pride. This is an on-site position requiring full engagement with our customers in a retail setting.
Key Responsibilities
- Proactively engage with customers to understand their needs and recommend suitable luggage and travel accessory solutions.
- Achieve individual and team sales targets and KPIs.
- Maintain an expert level of product knowledge across the entire Samsonite range.
- Process sales transactions accurately using our POS system.
- Assist with visual merchandising, ensuring the store is always attractive and products are clearly displayed.
- Handle customer inquiries, resolve complaints, and process returns/exchanges professionally.
- Perform regular stock checks and assist with inventory management.
- Ensure the store environment is clean, organised, and welcoming.
- Adhere to all company policies and procedures.
Required Skills
- Excellent communication and interpersonal skills.
- A strong customer-focused approach.
- Ability to work effectively in a fast-paced retail environment.
- Basic computer literacy for POS systems.
- Enthusiasm for sales and meeting targets.
- Reliability and punctuality.
- Ability to work weekends and holidays as required by a mall retail schedule.
Preferred Qualifications
- Previous experience in retail sales, particularly in luggage, fashion, or consumer goods.
- Familiarity with inventory management procedures.
- A genuine interest in travel and travel accessories.
Perks & Benefits
- Competitive hourly wage plus sales commission opportunities.
- Generous employee discounts on Samsonite products.
- Opportunities for career growth and professional development within a global company.
- A supportive and dynamic team environment.
- Comprehensive training on product knowledge and sales techniques.
- Paid time off and holiday pay.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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