About the Company
Microsoft is a global technology leader committed to empowering every person and every organization on the planet to achieve more. We are at the forefront of innovation, developing cutting-edge AI technologies that are transforming industries worldwide. Our mission extends to ensuring these technologies are developed and deployed responsibly, ethically, and safely. Join a team dedicated to making a positive impact on the world through responsible AI.
Job Description
We are seeking a diligent and ethically-minded Safety Evaluator for AI Bots to join our team in Roseville, CA. In this critical role, you will be responsible for meticulously reviewing and evaluating the outputs of AI-powered conversational agents (bots) to ensure they adhere to strict safety, ethical, and content guidelines. You will play a pivotal role in identifying and mitigating potential biases, inappropriate content, and harmful interactions, contributing directly to the responsible development and deployment of our AI products. This position requires a keen eye for detail, strong critical thinking skills, and a commitment to fostering a safe and inclusive digital environment.
Key Responsibilities
- Evaluate AI bot responses and interactions against predefined safety, ethical, and content moderation guidelines.
- Identify and categorize instances of bias, misinformation, offensive language, or other problematic content generated by AI bots.
- Provide clear, constructive, and actionable feedback to AI development teams to improve model performance and safety filters.
- Contribute to the refinement and development of content moderation policies and ethical AI principles.
- Collaborate with cross-functional teams including AI engineers, researchers, policy experts, and legal counsel.
- Maintain up-to-date knowledge of evolving AI ethical standards, industry best practices, and regulatory requirements.
- Participate in regular calibration sessions to ensure consistent application of evaluation criteria.
Required Skills
- Strong analytical and critical thinking skills with the ability to identify subtle nuances in language and context.
- Excellent written and verbal communication skills in English.
- Demonstrated ability to make sound judgments based on complex guidelines.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a collaborative team.
- Proficiency with standard office software and ability to learn new internal tools quickly.
Preferred Qualifications
- Bachelor's degree in a relevant field such as Ethics, Linguistics, Psychology, Communications, or a related discipline.
- Previous experience in content moderation, trust and safety, quality assurance, or similar roles.
- Familiarity with AI/ML concepts and conversational AI technologies.
- Experience working with large datasets or complex review queues.
- Understanding of cultural sensitivities and diverse perspectives.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and company holidays.
- 401(k) retirement plan with company match.
- Employee stock purchase program.
- Access to extensive professional development and learning resources.
- On-site fitness centers and wellness programs.
- Employee assistance program.
- Flexible work arrangements (where applicable).
- Commuter benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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