About the Company
Salesforce is the world’s leading cloud-based software company, empowering businesses of all sizes to connect with their customers in a whole new way. We pioneer innovative solutions in CRM, driven by cutting-edge AI and data analytics to deliver intelligent, personalized experiences. Our commitment to innovation, customer success, and a diverse, inclusive workplace defines our culture and drives our pioneering spirit.
Job Description
Are you passionate about technology and eager to kickstart your career in the exciting world of Artificial Intelligence, even without a coding background? Salesforce is looking for a motivated and detail-oriented Software Testing Intern to join our AI quality assurance team in vibrant Waikiki. In this crucial role, you will play a vital part in ensuring the accuracy, reliability, and user-friendliness of our AI-powered features and products. This is a unique opportunity to gain hands-on experience at a global tech leader, learn about AI testing methodologies from experts, and contribute to products used by millions worldwide. No prior coding experience is necessary; we’re seeking strong analytical skills, a keen eye for detail, and a desire to learn and grow within the AI space.
Key Responsibilities
- Execute manual test cases for AI-driven features and applications, meticulously documenting findings.
- Identify, report, and track software defects and inconsistencies using our internal systems.
- Provide detailed feedback on the user experience and functionality of AI systems, suggesting improvements.
- Collaborate closely with AI product managers and engineers to understand requirements and test scenarios.
- Participate actively in daily stand-ups and team meetings, contributing to a collaborative environment.
- Assist in the creation and maintenance of test documentation, reports, and knowledge bases.
- Learn and apply fundamental AI testing principles, methodologies, and best practices.
Required Skills
- Strong analytical and problem-solving abilities with a logical approach.
- Exceptional attention to detail and a methodical mindset.
- Excellent verbal and written communication skills for clear defect reporting.
- Ability to learn new software, tools, and complex AI concepts quickly and effectively.
- Basic understanding of how software applications and digital platforms function.
- Proficiency in using productivity tools (e.g., Google Workspace, Microsoft Office suite).
- Currently enrolled in or recently graduated from a relevant degree program (e.g., Computer Science, Information Technology, Business, Psychology, or a related field).
Preferred Qualifications
- Familiarity with basic AI/Machine Learning concepts (e.g., chatbots, recommendation systems, natural language processing).
- Previous experience with bug tracking systems (e.g., Jira, Asana) or test management tools.
- An interest in user experience (UX) and accessibility testing principles.
- Ability to work both independently and as a valued member of a cross-functional team.
Perks & Benefits
- Competitive intern salary and a supportive work environment.
- Opportunity to work directly with cutting-edge AI technology at a global leader.
- Dedicated mentorship from experienced professionals in the AI and QA fields.
- Access to professional development workshops, training, and extensive learning resources.
- Valuable networking opportunities with Salesforce employees and a diverse cohort of interns.
- Access to Salesforce's innovative campus amenities in the beautiful Waikiki district.
- Potential for future full-time employment or advanced internship opportunities upon successful completion.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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