About the Company
Teleperformance is a global leader in digitally integrated business services, operating as a strategic partner to the world’s largest companies. We offer a comprehensive suite of services, including customer care, technical support, debt collection, social media, and other specialized programs, leveraging advanced analytics and technology. With a presence in over 91 countries, we connect the biggest and most respected brands on the planet with their customers, delivering exceptional results and an outstanding employee experience.
Job Description
We are seeking a diligent and detail-oriented Legal Inquiry Evaluator with a keen interest in legal technology to join our remote team. In this role, you will be responsible for meticulously reviewing and evaluating legal inquiries, documents, and data, ensuring accuracy, compliance, and adherence to established guidelines. This position requires a strong analytical mind, excellent communication skills, and the ability to navigate complex legal information within a tech-driven environment. As a remote position, you will work from the comfort of your home, collaborating with a dedicated team committed to precision and efficiency in legal support operations.
Key Responsibilities
- Review and evaluate incoming legal inquiries and documentation for completeness and accuracy.
- Categorize and process legal requests according to established protocols and service level agreements.
- Utilize legal technology platforms and proprietary tools to research, analyze, and document case information.
- Identify potential compliance issues or discrepancies and escalate as necessary to senior evaluators or legal counsel.
- Maintain precise and thorough records of all evaluations and communications.
- Collaborate with cross-functional teams to improve processes and ensure consistent quality.
- Stay informed on relevant legal updates and procedural changes applicable to the role.
- Provide clear, concise, and professional communication regarding inquiry status and findings.
Required Skills
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Proficiency in using web-based research tools and standard office software.
- High attention to detail and accuracy.
- Ability to work independently and manage time effectively in a remote environment.
- Comfortable adapting to new technologies and legal tech platforms.
- Demonstrated ability to handle sensitive and confidential information with discretion.
Preferred Qualifications
- Bachelor's degree in Legal Studies, Paralegal Studies, Political Science, or a related field.
- Previous experience in a legal support role, data entry, or quality assurance.
- Familiarity with legal terminology and concepts.
- Experience with legal research databases (e.g., Westlaw, LexisNexis) or e-discovery tools.
- Certifications or courses in legal technology or data privacy.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Employee assistance program.
- Opportunities for professional development and career advancement.
- 100% remote work flexibility.
- Access to cutting-edge legal tech training.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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