About the Company
Nuffield Health is the UK’s largest healthcare charity. We’re passionate about building a healthier nation, one person at a time. We offer a holistic approach to health and wellbeing, combining hospitals, fitness and wellbeing centres, and diagnostic units. Our colleagues are at the heart of everything we do, working together to deliver exceptional patient care and innovative health solutions. Join us and be part of a team that makes a real difference to people’s lives every day.
Job Description
We are seeking a dedicated and enthusiastic Chiropractic Assistant to join our thriving Wellness Center in Leeds. This is a vital support role that ensures the smooth operation of our chiropractic services, enhancing the patient experience and contributing to our mission of promoting holistic health. You will be responsible for a variety of administrative and clinical support tasks, working closely with our chiropractors and other wellness professionals. The ideal candidate will have excellent communication skills, a compassionate demeanor, and a strong desire to help others. Stable hours are offered, providing a predictable and supportive work environment.
Key Responsibilities
- Greet and check-in patients, ensuring a welcoming and efficient arrival experience.
- Manage appointment scheduling, patient records, and billing using practice management software.
- Prepare treatment rooms and patients for chiropractic adjustments and therapies.
- Assist chiropractors with patient flow, administrative tasks, and patient education.
- Handle patient inquiries via phone and in-person, providing accurate information and exceptional service.
- Maintain cleanliness and organization of the reception area and treatment rooms.
- Process payments, manage insurance claims, and explain financial policies to patients.
- Support marketing efforts by distributing promotional materials and engaging with the local community.
- Ensure compliance with all health and safety regulations and patient confidentiality (HIPAA/GDPR).
- Order and maintain inventory of supplies for the clinic.
Required Skills
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Proficiency in basic computer applications (MS Office, email).
- Ability to multitask and work effectively in a fast-paced environment.
- Empathetic and compassionate approach to patient care.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience in a healthcare or customer service role.
- Familiarity with medical terminology or chiropractic practices.
- Experience with practice management software.
- First Aid certification.
Perks & Benefits
- Competitive salary and stable working hours.
- Comprehensive health and wellbeing benefits package, including private healthcare.
- Generous pension scheme.
- Opportunities for professional development and training.
- Access to Nuffield Health gyms and fitness facilities.
- Employee assistance program for personal and professional support.
- A supportive and collaborative team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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