About the Company
Concentrix is a leading global provider of customer experience (CX) solutions and technology, driving transformation for many of the world’s best brands. Our healthcare division specializes in supporting medical organizations with data management, patient services, and administrative support, ensuring accuracy and compliance in a complex sector. We are committed to fostering a diverse and inclusive work environment where innovation thrives.
Job Description
We are seeking a highly organized and detail-oriented Healthcare Data Clerk with a strong medical focus to join our remote team. In this critical role, you will be responsible for accurately entering, verifying, and maintaining sensitive healthcare data. This position requires meticulous attention to detail, a solid understanding of medical terminology, and the ability to work independently in a fast-paced environment. The successful candidate will play a vital part in ensuring the integrity and accessibility of patient and operational data, directly supporting healthcare providers and improving service delivery.
Key Responsibilities
- Accurately input and update patient demographics, treatment records, insurance information, and medical codes into various databases.
- Verify data for completeness and accuracy, identifying and correcting discrepancies.
- Process and manage medical claims, ensuring all necessary documentation is attached and properly classified.
- Maintain strict confidentiality and adhere to HIPAA regulations and other data privacy policies.
- Retrieve and review patient charts and other medical documentation for relevant data points.
- Generate reports and summaries based on collected data as required by management or clients.
- Collaborate with healthcare professionals and administrative staff to resolve data-related issues.
- Participate in ongoing training and development to stay current with healthcare data standards and technologies.
Required Skills
- Proficiency in data entry and data management software.
- Strong understanding of medical terminology, CPT, ICD-10, and HCPCS codes.
- Exceptional attention to detail and accuracy.
- Ability to maintain strict confidentiality and adhere to HIPAA guidelines.
- Excellent organizational and time management skills.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
- Reliable high-speed internet connection and a dedicated home office space.
Preferred Qualifications
- Associate's degree in healthcare administration, medical billing and coding, or a related field.
- Certification in medical billing and coding (e.g., CPC, CCS).
- Previous experience with Electronic Health Record (EHR) systems.
- Familiarity with healthcare industry regulations and compliance.
- Experience working in a remote capacity.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Work-from-home stipend for office essentials.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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