About the Company
Floyd’s 99 Barbershop is a high-energy, classic rock-and-roll themed barbershop known for its unique atmosphere and exceptional client service. We offer a full range of services including haircuts, shaves, and styling, all delivered with a commitment to quality and a fun, welcoming vibe. With locations across the country, we pride ourselves on creating a community where both our team and our clients feel at home. Join our Louisville team and be part of a brand that celebrates individuality and outstanding service.
Job Description
We are seeking an enthusiastic and customer-focused Barber Shop Host to join our vibrant team in Louisville, KY. This entry-level role is perfect for individuals passionate about creating a positive first impression and ensuring a smooth, enjoyable experience for all our clients. As the first point of contact, you will be crucial in setting the tone for our barbershop’s unique atmosphere. Your responsibilities will include managing appointments, greeting clients, assisting with product sales, and maintaining the cleanliness and organization of the reception area. This is a full-time, on-site position with excellent opportunities for growth and includes tips.
Key Responsibilities
- Warmly greet all clients upon arrival and assist them with check-in procedures.
- Manage appointment schedules efficiently using our POS system, handle walk-ins, and minimize client wait times.
- Answer phone calls, address client inquiries, and provide accurate information about services and pricing.
- Maintain the cleanliness and organization of the reception area, waiting room, and retail displays.
- Assist clients with product selection and sales, processing transactions accurately.
- Support barbers and stylists by ensuring smooth client flow and relaying important information.
- Handle client feedback and resolve minor issues professionally and courteously.
- Perform opening and closing duties as required.
Required Skills
- Exceptional interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Ability to thrive in a fast-paced, high-energy environment.
- A positive attitude and a genuine desire to provide outstanding customer service.
- Proficiency with basic computer applications and willingness to learn new software.
Preferred Qualifications
- Previous experience in a customer service or retail role.
- Familiarity with barbershop or salon operations.
- Experience with point-of-sale (POS) systems.
Perks & Benefits
- Competitive hourly wage plus client tips.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts on services and products.
- Opportunities for career advancement within a growing company.
- A fun, energetic, and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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