About the Company
Kaiser Permanente is one of America’s leading not-for-profit health plans, committed to helping shape the future of healthcare. With a mission to provide high-quality, affordable healthcare services and to improve the health of its members and the communities it serves, Kaiser Permanente operates across multiple states, offering comprehensive medical care, health education, and innovative treatment options. We are dedicated to creating a diverse and inclusive environment where every employee feels valued and empowered.
Job Description
As a Senior Aide at Kaiser Permanente in Moreno Valley, you will play a crucial role in supporting the daily operations of our healthcare facility, ensuring a smooth and efficient environment for both staff and patients. This position offers morning and afternoon shifts, providing valuable flexibility while contributing to our mission of delivering exceptional care. You will be responsible for a variety of administrative and support tasks that are essential to maintaining our high standards of service and patient experience. We are looking for a highly organized, empathetic, and proactive individual who thrives in a dynamic healthcare setting.
Key Responsibilities
- Provide comprehensive administrative and clerical support to medical staff, nurses, and department managers.
- Assist with patient flow management, including scheduling appointments, coordinating patient arrivals and departures, and directing visitors.
- Maintain accurate and organized patient records, ensuring compliance with privacy regulations (HIPAA).
- Manage office supplies inventory, place orders, and ensure supplies are readily available.
- Prepare and process various documents, reports, and correspondence with attention to detail.
- Handle incoming calls, redirect inquiries, and provide information with professionalism and courtesy.
- Ensure the cleanliness and organization of common areas and workstations.
- Support special projects and initiatives as assigned by leadership.
- Act as a point of contact for internal and external stakeholders, addressing concerns or escalating as appropriate.
- Utilize electronic health record (EHR) systems and other administrative software effectively.
Required Skills
- Proven experience in an administrative support or aide role, preferably within a healthcare setting.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Exceptional attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Demonstrated empathy and a professional demeanor when interacting with patients and staff.
- Ability to maintain confidentiality and adhere to all regulatory guidelines.
Preferred Qualifications
- Associate's degree in healthcare administration, business, or a related field.
- Experience with Epic or other electronic health record (EHR) systems.
- Bilingual proficiency (e.g., Spanish/English) is a plus.
- Certification in medical office administration or similar.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
- Employee wellness programs.
- Life and disability insurance.
- Flexible spending accounts.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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