About the Company
Verulamium Martial Arts Academy is a well-established and highly respected martial arts centre located in the heart of St Albans. We are dedicated to providing high-quality martial arts training for all ages and skill levels, fostering discipline, respect, and physical fitness in a supportive community environment. Our academy offers a range of disciplines, and we pride ourselves on our positive impact on the local community.
Job Description
We are seeking an enthusiastic and highly organised Entry Level Martial Arts Club Admin to join our team for evening work. This is a fantastic opportunity for someone looking to start their career in administration, particularly within a dynamic and community-focused environment. You will be the friendly face and voice of our academy during evening hours, playing a crucial role in ensuring the smooth operation of our classes and activities. Full training will be provided, making this an ideal role for individuals with little to no prior administrative experience.
Key Responsibilities
- Greet and assist members, prospective members, and visitors with a welcoming and professional demeanor.
- Manage member check-ins, registrations, and payment processing accurately.
- Answer phone calls and emails, providing information about classes, schedules, and academy policies.
- Maintain tidy and organised reception and office areas.
- Assist with scheduling classes and private lessons.
- Handle basic administrative tasks such as filing, data entry, and printing.
- Support instructors and management with various operational needs as required.
- Process retail sales of martial arts equipment and apparel.
- Ensure a safe and positive environment for all academy members and guests.
Required Skills
- Excellent verbal and written communication skills.
- Strong organisational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, email).
- Ability to work independently and as part of a team.
- Friendly, approachable, and professional attitude.
- Reliable and punctual, especially for evening shifts.
- Enthusiasm for learning new skills and procedures.
Preferred Qualifications
- Prior experience in a customer service or administrative role (even if informal).
- Interest in martial arts, fitness, or sports.
- Experience with booking or membership management software (training provided).
Perks & Benefits
- Comprehensive on-the-job training and mentorship.
- Opportunity to join martial arts classes at a discounted rate.
- Supportive and friendly team environment.
- Opportunity to grow within the academy.
- Flexible evening hours ideal for students or those seeking supplementary income.
- Free on-site parking (where available).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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