About the Company
IntelliShop is a leading provider of customer experience management solutions, offering mystery shopping, customer surveys, and competitive intelligence services to clients across various industries. We empower businesses to understand and improve their customer interactions through actionable insights derived from real-world evaluations. Join our team of dedicated evaluators who play a crucial role in shaping exceptional customer experiences in local communities.
Job Description
Are you detail-oriented, reliable, and looking for flexible opportunities to earn extra cash in your local neighborhood? IntelliShop is seeking Field Service Evaluators to conduct mystery shopping assignments and gather valuable data on customer service, product quality, and store environments. This is a perfect role for individuals seeking part-time, independent work that fits around their existing schedule. You will perform various evaluation tasks, from visiting retail stores and restaurants to making phone inquiries, and provide objective feedback that helps businesses improve their services.
Key Responsibilities
- Execute assigned mystery shopping evaluations in various local businesses (retail, restaurants, service providers, etc.) according to specific guidelines.
- Observe and accurately record details related to customer service, product presentation, cleanliness, employee interactions, and overall store experience.
- Collect specific data points and ask predefined questions during evaluations as required.
- Complete and submit detailed, objective, and timely reports online after each assignment.
- Maintain strict confidentiality regarding all assignment details and client information.
- Adhere to all provided instructions and evaluation criteria meticulously to ensure data accuracy.
Required Skills
- Strong observational skills and attention to detail.
- Excellent written communication skills for clear and concise reporting.
- Reliable access to transportation to complete assignments in various locations.
- Proficiency with basic technology (smartphone or computer, internet access) for receiving assignments and submitting reports.
- Ability to follow detailed instructions accurately.
- High level of integrity and objectivity.
Preferred Qualifications
- Previous experience in mystery shopping, field evaluations, or quality assurance.
- A background in customer service, retail, or hospitality.
- Ability to adapt to various assignment types and client requirements.
- Flexible schedule to accommodate diverse gig opportunities.
Perks & Benefits
- Flexible work schedule, choose assignments that fit your availability.
- Opportunity to earn cash pay for each completed gig.
- Work independently in your local community.
- Contribute to improving customer experiences for various brands.
- No long-term commitment, take on assignments as desired.
- Gain insights into diverse industries and businesses.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.