Administrative Aide – 100% Medical/Dental

About the Company

Renown Health is a not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. We are committed to providing outstanding patient care, fostering a culture of innovation, and supporting the well-being of our community. Our team members are dedicated to making a real difference in the lives of our patients every day.

Job Description

We are seeking a highly organized and detail-oriented Administrative Aide to join our dynamic healthcare team. This role is crucial for ensuring the smooth operation of our office by providing comprehensive administrative support, particularly with a focus on medical and dental documentation and scheduling. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to manage multiple tasks effectively in a fast-paced environment. This position offers a fantastic opportunity to contribute to a leading healthcare organization and comes with 100% company-paid medical and dental benefits.

Key Responsibilities

• Manage and maintain appointment schedules for medical and dental staff, ensuring optimal flow and patient satisfaction.
• Handle incoming and outgoing communications, including phone calls, emails, and mail, with professionalism and efficiency.
• Prepare and process medical records, patient forms, and insurance documentation accurately and confidentially.
• Assist with billing inquiries, payment processing, and insurance verification for medical and dental services.
• Order and maintain office supplies, ensuring adequate stock levels for daily operations.
• Organize and maintain both physical and electronic filing systems, adhering to strict confidentiality guidelines (HIPAA).
• Support healthcare providers with various administrative tasks, freeing them to focus on patient care.
• Coordinate meetings, prepare agendas, and record minutes as required.
• Provide exceptional customer service to patients, visitors, and internal staff.

Required Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Strong verbal and written communication abilities.
• Demonstrated ability to handle sensitive information with discretion and maintain patient confidentiality.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Previous experience in a medical, dental, or healthcare administrative role.
• Familiarity with medical terminology and healthcare billing processes.
• Experience with electronic health record (EHR) systems.
• Associate’s degree in Medical Office Administration or a related field.

Perks & Benefits

• 100% company-paid comprehensive Medical and Dental insurance for employees.
• Generous Paid Time Off (PTO) and sick leave.
• 401(k) retirement plan with company match.
• Opportunities for professional development and career advancement.
• Wellness programs and employee assistance initiatives.
• Positive and supportive work environment.
• Employee discounts on various services.

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