About the Company
The Botanist is a unique collection of bar and restaurants, famous for its lavish interiors, extensive botanical-inspired cocktail menu, and fresh, seasonal food. We pride ourselves on creating enchanting experiences for our guests, driven by a passion for service, quality, and a vibrant atmosphere. Join our growing family and become part of a team that celebrates individuality and dedication.
Job Description
Are you ready to kickstart a rewarding career in hospitality? The Botanist in Jesmond is seeking enthusiastic and dedicated individuals to join our Front of House Crew. No prior experience is required – we believe in talent, not just CVs! This is an incredible opportunity for anyone looking for high pay and a chance to develop new skills in a dynamic and supportive environment. If you have a passion for providing excellent service and a desire to learn, we want to hear from you. We offer comprehensive training and a clear path for career progression.
Key Responsibilities
- Greet guests warmly upon arrival and manage seating arrangements efficiently.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and relay them to the kitchen/bar staff.
- Serve food and drinks to tables with grace and efficiency.
- Anticipate guest needs and respond promptly to requests.
- Process payments and handle cash/card transactions accurately.
- Maintain cleanliness and organization of the dining area and service stations.
- Collaborate with kitchen and bar teams to ensure seamless service.
- Adhere to all health and safety regulations.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and a strong work ethic.
- Ability to work effectively in a fast-paced environment.
- Enthusiasm for learning and developing new skills.
- Reliability and punctuality.
- A natural ability to connect with people.
Preferred Qualifications
- Basic understanding of food hygiene practices.
- Previous experience in a customer-facing role (any industry).
Perks & Benefits
- Highly competitive salary with excellent earning potential (including service charge).
- Full training and development programs.
- Clear career progression opportunities within The Botanist and our wider group.
- Generous staff discount across all our venues.
- Flexible scheduling options.
- A vibrant, supportive, and inclusive work environment.
- Regular team social events.
- Complimentary meals during shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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