About the Company
Raging Waters San Dimas is Southern California’s largest water park, offering over 50 acres of slides, attractions, and family fun. For decades, we’ve been the premier destination for summer entertainment, creating unforgettable memories for millions of guests. We pride ourselves on delivering a safe, clean, and thrilling environment for all ages. Join our team and be a part of the excitement, ensuring every guest has an amazing experience at our renowned outdoor entertainment venue.
Job Description
Are you ready to make a splash this summer? Raging Waters San Dimas is seeking enthusiastic and customer-focused individuals to join our team as a Water Park Guest Host for the upcoming summer season. This outdoor, seasonal position is perfect for someone who loves interacting with people, thrives in a dynamic environment, and wants to contribute to a fun and safe experience for all our guests. As a Guest Host, you will be the face of our park, providing exceptional service, assisting with guest needs, and ensuring a welcoming atmosphere across various areas of the park. This is an excellent opportunity to gain valuable experience in the hospitality and entertainment industry.
Key Responsibilities
- Greet guests warmly upon arrival and departure, providing a positive first and last impression.
- Answer guest questions about park attractions, services, and policies with accuracy and enthusiasm.
- Provide directional assistance and general information to enhance the guest experience.
- Assist guests with ticket scanning, wristband distribution, and locker rentals as needed.
- Monitor guest flow and manage queues efficiently at various park entrances, attractions, and dining areas.
- Help maintain cleanliness and organization in designated guest areas, including restrooms and common spaces.
- Address guest concerns and resolve minor issues politely and professionally, escalating complex situations to management.
- Ensure compliance with park rules and safety guidelines by politely reminding guests when necessary.
- Operate point-of-sale systems for retail or food services if assigned to those areas.
- Collaborate with other team members to ensure seamless park operations and guest satisfaction.
- Participate in daily team briefings and adhere to all operational procedures.
Required Skills
- Excellent verbal communication skills.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Ability to work effectively in a fast-paced, outdoor environment.
- Customer service-oriented mindset.
- Ability to stand, walk, and be outdoors for extended periods.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a customer service or guest relations role.
- Ability to speak multiple languages (Spanish highly desirable).
- Basic knowledge of water park operations or recreational facilities.
- CPR and First Aid certification (or willingness to obtain).
Perks & Benefits
- Complimentary park admission for yourself and immediate family during the season.
- Discounts on food, beverages, and merchandise.
- Opportunity to work in a fun and exciting outdoor environment.
- Valuable experience in the hospitality and entertainment industry.
- Flexible scheduling options to accommodate school or other commitments.
- Employee recognition programs and incentives.
- Potential for future seasonal employment opportunities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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