About the Company
FedEx is a global leader in logistics and transportation, connecting people and possibilities worldwide. With a vast network and a commitment to innovation, we deliver millions of packages daily, ensuring timely and reliable service. We are dedicated to our team members, providing opportunities for growth and a supportive work environment.
Job Description
Join FedEx as an Entry-Level Dispatch Support team member in New Haven, CT. This is an exciting opportunity for individuals looking to start their career in logistics with no prior experience required. You will play a crucial role in our daily operations, assisting dispatchers and drivers to ensure efficient and timely package delivery. We provide comprehensive training to equip you with the skills needed to succeed. This role includes shift differentials for working non-standard hours, reflecting our appreciation for your flexibility and commitment.
Key Responsibilities
- Assist dispatchers with real-time tracking and monitoring of delivery vehicles and routes.
- Communicate effectively with drivers to provide support, updates, and resolve minor issues.
- Perform data entry related to package status, delivery schedules, and driver logs.
- Help coordinate and optimize delivery routes in response to changing conditions.
- Maintain accurate records and reports of daily dispatch activities.
- Provide administrative support to the dispatch team as needed.
- Learn and apply company policies and procedures for efficient dispatch operations.
- Contribute to a safe and productive work environment.
Required Skills
- Strong verbal and written communication skills.
- Basic computer proficiency (e.g., email, data entry).
- Ability to work effectively in a fast-paced and dynamic environment.
- Excellent problem-solving and organizational abilities.
- Strong attention to detail and accuracy.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience.
- Familiarity with local geography of New Haven and surrounding areas.
- Ability to quickly learn new software and systems.
Perks & Benefits
- Competitive hourly wage with attractive shift differentials.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Employee discount programs.
- Career development and training opportunities.
- Tuition assistance programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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