About the Company
FedEx Express is a global leader in express transportation, delivering packages and freight to more than 220 countries and territories worldwide. We are committed to connecting people and possibilities, safely and responsibly, with an unwavering dedication to exceptional service. Join our diverse team and be a vital part of a global network that truly delivers.
Job Description
We are seeking a highly organized and detail-oriented International Shipping Clerk with multilingual capabilities to join our dynamic team in Wilmington, Delaware. In this critical role, you will be responsible for processing and managing international shipments, ensuring all documentation is accurate and compliant with global customs regulations. Your ability to communicate in multiple languages will be a significant asset in coordinating with international clients and partners, contributing to the seamless flow of goods across borders. This is an excellent opportunity for someone with strong administrative skills who thrives in a fast-paced, international environment.
Key Responsibilities
- Process and prepare all necessary international shipping documentation, including commercial invoices, packing lists, customs declarations, and certificates of origin.
- Ensure strict compliance with international shipping regulations, customs requirements, and company policies.
- Communicate effectively with customs brokers, internal departments, and international customers regarding shipment status, requirements, and any potential issues.
- Utilize multilingual skills to facilitate communication with non-English speaking clients and partners, resolving inquiries and ensuring clarity.
- Accurately track and trace international shipments, providing timely updates to clients and internal stakeholders.
- Verify shipment contents against documentation, identifying and resolving discrepancies.
- Maintain organized and accurate records of all international shipments, both physical and digital.
- Assist with problem resolution related to international shipments, including customs clearance delays or documentation errors.
- Stay informed on changes to international shipping laws and regulations relevant to our operations.
Required Skills
- High School Diploma or GED.
- Minimum of 1 year of experience in an administrative, logistics, or shipping role.
- Proficiency in English and at least one additional language (e.g., Spanish, French, German, Mandarin).
- Demonstrated strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong written and verbal communication skills.
Preferred Qualifications
- Associate's degree in Logistics, Business Administration, or a related field.
- Previous experience specifically with international shipping or customs documentation.
- Familiarity with FedEx shipping systems and software.
- Knowledge of Incoterms.
- Customs brokerage license or certification.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off and paid holidays.
- Multilingual bonus structure.
- Employee discount programs on shipping services.
- Opportunities for professional development and career advancement within a global company.
- Tuition assistance programs.
- Life and disability insurance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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