About the Company
B&Q is the UK’s leading home improvement and garden retailer, part of Kingfisher plc. We offer a wide range of products for all home and garden projects, helping millions of customers to improve their homes for over 50 years. We pride ourselves on creating a supportive and dynamic work environment where every colleague can grow and contribute to our success. Join us in making home improvement accessible and enjoyable for everyone.
Job Description
We are looking for an enthusiastic and organized Hardware Store Sorter to join our team in Beeston. This role is crucial for maintaining an efficient and well-stocked store, ensuring our customers can easily find what they need. Beyond sorting and organizing inventory, you will be a key point of contact for customer inquiries, providing assistance and guidance. This is an excellent opportunity for individuals looking to gain valuable retail experience, as comprehensive training will be provided, covering everything from inventory management to customer service best practices.
Key Responsibilities
- Receive, unload, and sort incoming merchandise, ensuring accurate inventory records.
- Organize and stock shelves, displays, and storage areas in a logical and accessible manner.
- Maintain a clean, tidy, and safe working environment within the sorting area and sales floor.
- Assist customers with product location, inquiries, and provide basic product information.
- Process returns and exchanges efficiently and courteously.
- Participate in regular stock counts and inventory audits.
- Identify and report damaged or defective items to management.
- Operate manual and powered lifting equipment safely after receiving appropriate training.
- Collaborate with team members to ensure smooth store operations and excellent customer service.
Required Skills
- Ability to lift and move heavy items (up to 25kg) regularly.
- Strong organizational skills and attention to detail.
- Basic communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Proactive and willing to learn.
- Reliable and punctual.
Preferred Qualifications
- Previous experience in a retail or warehouse environment.
- Familiarity with hardware products and home improvement supplies.
- Experience using inventory management systems (training will be provided).
- A positive attitude and a passion for helping customers.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive training and development programs.
- Generous staff discount across Kingfisher brands.
- 28 days holiday (including bank holidays), increasing with service.
- Company pension scheme.
- Employee assistance program.
- Opportunities for career progression within a large retail group.
- Supportive and friendly team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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