About the Company
Grand Sierra Resort and Casino is a premier resort destination nestled in the heart of Reno, Nevada. We offer a world-class experience with a vast array of amenities including luxurious accommodations, diverse dining options, thrilling casino action, an entertainment venue, and much more. Our commitment to exceptional service and creating memorable experiences for our guests is at the core of everything we do. We believe in fostering a supportive and dynamic work environment where every team member can thrive.
Job Description
Join the Grand Sierra Resort and Casino team as a Night Porter, where you’ll play a crucial role in ensuring the smooth and secure operation of our hotel during the overnight hours. This entry-level position is perfect for individuals looking to start a career in hospitality, as full training will be provided. You will be responsible for maintaining the cleanliness and orderliness of public areas, assisting guests with various requests, and supporting the night audit team. If you are a reliable, service-oriented individual with a keen eye for detail and a desire to learn, we encourage you to apply.
Key Responsibilities
- Perform routine cleaning and maintenance tasks in lobbies, hallways, and other public areas.
- Respond promptly and courteously to guest requests, such as delivering extra amenities or assisting with luggage.
- Monitor and report any safety or security concerns to appropriate personnel.
- Assist the Night Audit team with administrative tasks as needed.
- Maintain inventory of supplies and report any shortages.
- Ensure all assigned areas are clean, tidy, and presentable for the next day's operations.
- Handle light maintenance tasks, such as changing light bulbs or minor repairs, as trained.
- Adhere to all company policies, procedures, and safety guidelines.
Required Skills
- Ability to work overnight shifts, including weekends and holidays.
- Strong work ethic and a proactive attitude.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical ability to stand, walk, lift, and carry items frequently.
- Willingness to learn and adapt to new tasks and procedures.
- Basic problem-solving skills.
- Must be legally authorized to work in the United States.
Preferred Qualifications
- Previous experience in a customer service role.
- Familiarity with hotel operations.
- High school diploma or equivalent.
- Ability to speak multiple languages is a plus.
Perks & Benefits
- Comprehensive health, dental, and vision insurance options.
- Paid time off and holiday pay.
- Employee discount programs on hotel stays, dining, and entertainment.
- Opportunities for career growth and advancement within a large resort.
- Free meals during shifts.
- On-site training and professional development.
- A supportive and inclusive work environment.
- 401(k) retirement plan with company match.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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