About the Company
TELUS International is a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands. We are committed to fostering a diverse and inclusive environment where innovation thrives and our team members are empowered to achieve their full potential. Join us in shaping the future of digital interactions.
Job Description
We are seeking a highly detail-oriented and analytical Search Evaluation Specialist to join our remote team. In this part-time role, you will play a crucial part in improving the quality and relevance of online search results by evaluating web content, images, and other media against specific guidelines. Your primary focus will be on delivering consistently high accuracy in your evaluations, contributing directly to the enhancement of user experience for millions globally. This is an excellent opportunity for individuals who possess strong analytical skills, attention to detail, and a passion for technology.
Key Responsibilities
- Evaluate and rate search engine results, web pages, images, and other digital content based on provided guidelines.
- Apply specific criteria to assess the relevance, accuracy, and quality of information.
- Provide clear, concise, and objective feedback on search queries and results.
- Maintain a high level of accuracy and consistency in all evaluations.
- Adhere strictly to project guidelines and quality standards.
- Manage your own workload and consistently meet project deadlines.
- Stay updated with evolving guidelines and actively participate in training sessions.
Required Skills
- Exceptional analytical and critical thinking skills.
- Native-level proficiency in English, with excellent reading comprehension.
- High attention to detail and ability to maintain focus over extended periods.
- Strong ability to follow complex instructions and guidelines meticulously.
- Reliable internet connection and a suitable home office environment.
- Proficiency with common web browsers and online applications.
- Must be legally authorized to work in the UK.
- Ability to work independently and manage time effectively.
- Commitment to upholding confidentiality and data security protocols.
Preferred Qualifications
- Previous experience in data entry, content moderation, or online research roles.
- Familiarity with online search engines and their functionalities.
- A degree or equivalent experience in a related field (e.g., linguistics, computer science, information technology).
- Experience working with remote teams.
- Basic understanding of web technologies and digital trends.
Perks & Benefits
- Flexible part-time hours, allowing for a healthy work-life balance.
- Opportunity to work from the comfort of your home (100% remote).
- Contribution to the improvement of global search engine technology.
- Access to ongoing training and development resources.
- Supportive and collaborative team environment.
- Competitive hourly pay for a part-time role.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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