About the Company
Pret A Manger is a global sandwich and coffee chain, committed to serving fresh, natural food. We believe in good ingredients, good people, and doing good. We are expanding and looking for passionate individuals to join our team and help us delight customers every day with our handcrafted products and welcoming atmosphere.
Job Description
Are you enthusiastic about fresh food and fantastic customer service? Pret A Manger in Digbeth, Birmingham is looking for dedicated Team Members to join our bustling shop. This is an exciting opportunity to become part of a fast-paced, friendly environment, where you’ll contribute to creating a welcoming atmosphere and serving delicious, handcrafted products. We offer immediate openings, comprehensive training, and full benefits for those eager to start a rewarding career in food service. If you’re passionate about great food, brilliant coffee, and making someone’s day, we want to hear from you!
Key Responsibilities
- Prepare and serve a variety of fresh food items, including sandwiches, salads, and coffee, adhering to Pret's high standards of quality and presentation.
- Provide exceptional customer service, greeting every customer with a smile and ensuring a positive and efficient experience.
- Operate cash registers and handle transactions accurately, managing cash and card payments.
- Maintain cleanliness and hygiene standards in all areas of the shop, including food preparation, dining, and washroom areas, in accordance with health and safety regulations.
- Assist with stock rotation, inventory management, and ensuring all products are fresh and properly displayed.
- Work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
- Adhere to all food safety and health & safety regulations and company policies.
- Handle customer queries and resolve issues efficiently and politely.
Required Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Strong customer service orientation with a proactive and friendly approach.
- Positive attitude and a genuine willingness to learn and adapt.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as required.
- Basic numeracy skills for handling transactions and change.
Preferred Qualifications
- Previous experience in a customer service, hospitality, or food handling role is an advantage, but not essential.
- A basic Food Hygiene Certificate or willingness to obtain one.
- A passion for high-quality food, coffee, and delivering an outstanding customer experience.
Perks & Benefits
- Competitive annual salary and hourly pay structure.
- Free organic Pret food and drinks while at work.
- 50% discount on all Pret food and drinks outside of working hours.
- Comprehensive pension scheme with company contributions.
- Extensive training and development programs to support your career growth.
- 28 days holiday per year (including bank holidays).
- Participation in our Cycle to Work scheme.
- Life Assurance coverage.
- Clear opportunities for career progression within Pret A Manger.
- Access to an employee assistance program for well-being support and advice.
- Referral bonus scheme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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