Virtual Office Coordinator – Corporate WFH Role

About the Company

Royal Bank of Canada (RBC) is a global financial institution with a purpose-driven, principled approach to delivering leading performance. Our success comes from the 86,000+ employees who leverage their imagination and insights to bring our vision to life. As Canada’s largest bank and one of the largest in the world, we offer personal and commercial banking, wealth management, insurance, investor services and capital markets products and services globally. We are committed to fostering an inclusive and diverse workplace where every employee can thrive and contribute to our shared success.

Job Description

We are seeking a highly organized and proactive Virtual Office Coordinator to join our corporate team. This is a crucial work-from-home role designed to support our diverse teams and ensure seamless virtual operations. The successful candidate will be instrumental in managing administrative tasks, facilitating communication, and maintaining an efficient virtual office environment. You will be a central point of contact, coordinating various activities and providing essential support to multiple departments, all while working remotely.

Key Responsibilities

• Manage and maintain virtual calendars, scheduling appointments and meetings across different time zones.
• Organize and facilitate virtual meetings, including setting up conference calls, preparing agendas, and distributing minutes.
• Handle incoming communications, including emails and calls, directing inquiries to appropriate personnel.
• Prepare and format documents, presentations, and reports using various software applications.
• Assist with virtual event coordination and planning, from concept to execution.
• Maintain digital filing systems, ensuring data integrity and accessibility for remote teams.
• Coordinate travel arrangements and expense reports for senior staff, when required.
• Order and manage office supplies for remote employees, ensuring timely delivery.
• Act as a liaison between various departments, ensuring smooth information flow.
• Provide technical support for common virtual office tools and platforms (e.g., Microsoft Teams, Zoom).

Required Skills

• Proven experience as a Virtual Assistant, Office Coordinator, or similar administrative role.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Microsoft Teams, Zoom).
• Strong written and verbal communication skills in English.
• Ability to work independently and collaboratively in a fast-paced virtual environment.
• High level of discretion and ability to handle confidential information.
• Strong problem-solving abilities and attention to detail.

Preferred Qualifications

• A diploma or degree in Business Administration or a related field.
• Experience with project management software (e.g., Asana, Trello).
• Familiarity with financial services industry practices and terminology.
• Basic understanding of IT support for remote work setups.

Perks & Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• RBC pension plan and employee share purchase program.
• Opportunities for professional development and career growth.
• Flexible work-from-home schedule.
• Employee assistance program.
• Access to corporate wellness programs.

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