About the Company
The Oread Hotel, a jewel nestled atop Mount Oread in Lawrence, Kansas, offers unparalleled luxury and breathtaking views. As the premier destination for discerning travelers, we pride ourselves on delivering exceptional service, exquisite dining, and a sophisticated atmosphere. We are dedicated to creating memorable experiences for every guest through our commitment to quality, elegance, and genuine hospitality.
Job Description
Join The Oread Hotel’s distinguished team as a Weekend Room Service Attendant. This part-time role offers an exciting opportunity to provide exceptional, personalized service to our guests, ensuring their in-room dining experience is nothing short of 5-star. You will be instrumental in upholding our reputation for excellence, delivering food and beverage orders with precision and a friendly demeanor. If you have a passion for hospitality, a keen eye for detail, and thrive in a dynamic, luxury environment, we encourage you to apply. This position is perfect for individuals looking for weekend shifts to complement their schedule, offering a chance to be part of a prestigious hotel team.
Key Responsibilities
- Deliver food and beverage orders to guest rooms promptly and courteously.
- Set up and retrieve room service trays and tables efficiently and discreetly.
- Ensure all food and beverage items are presented impeccably according to 5-star luxury standards.
- Handle guest inquiries and special requests with professionalism and discretion, ensuring complete satisfaction.
- Process payments accurately and efficiently using the hotel's POS system.
- Maintain cleanliness and organization of the room service pantry and equipment throughout shifts.
- Adhere strictly to all health, safety, and hygiene standards and regulations.
- Collaborate seamlessly with kitchen, front desk, and housekeeping teams to ensure a smooth and superior guest experience.
Required Skills
- Excellent customer service and strong verbal communication skills.
- Ability to work independently and efficiently in a fast-paced environment.
- Exceptional attention to detail and a commitment to high presentation standards.
- Physical ability to lift and carry trays weighing up to 25 lbs and stand for extended periods.
- Flexibility to work weekend shifts, including evenings, holidays, and occasional special events.
- Basic mathematical aptitude for accurate order processing and billing.
Preferred Qualifications
- Previous experience in a hotel, upscale restaurant, or customer service role.
- Demonstrated knowledge of luxury service standards and guest expectations.
- Familiarity with point-of-sale (POS) systems specific to hospitality.
- A passion for food and beverage service and guest satisfaction.
Perks & Benefits
- Competitive hourly wage reflecting your commitment to excellence.
- Opportunity to work in a prestigious 5-star luxury hotel environment.
- Access to a supportive, professional, and team-oriented work culture.
- Employee discounts on hotel amenities and services.
- Ongoing training and professional development opportunities in hospitality.
- Flexible weekend scheduling to accommodate personal commitments.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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